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Claim Background
A company with a commercial building insurance filed a claim for water damage that was caused by a broken pipe in the kitchen. The damage not only affected the kitchen, but the surrounding offices.
The company used its kitchen to cook and offer lunch to the entire employees every week.
First Negotiation
When I met the insurance claims adjuster at the site, the kitchen was in operable condition. Due to the damage, the company was no longer able to use the kitchen to make meals. However, the company (insurer) claimed that they had a right to continue to provide free lunches to its employees even despite the damage. Upon negotiation, we were able to get the insurance company to pay up to $1,100 in catering fee per week until the repair was completed, regardless of how long it took.
Temporary Commercial Building Lease
Additionally, the insurance company approved to find a temporary office space since the company could not operate normally in its own building due to water damages. Furthermore, it also agreed to pay for a design company to design the building exterior and install a new signage in the temporary office space, in order to maintain the quality of the original building.
The insurance company not only agreed to reimburse the entire lease amount of the temporary building, but also approved the hiring of a professional real estate broker to quickly find optimal temporary space for the insurer. Also, the insurance company agreed to have the building owner to pay sufficient brokerage fee.
Furthermore, the insurance company also agreed to pay more than $4,000 to install a new signage in the temporary office building. That meant that the insurer could remove and re-install the signage onto its original building once the repair was completed, since the insurance company won’t take back the signage just because the temporary office space is no longer in use. It was as if the insurer gained a brand new signage.
Jung Park, PA
Excel Public Adjusters
