Understanding the Commercial Insurance Claims Process


Commercial claims can be quite complicated, as insurance companies seek to pay out as little as possible. When you file a claim, the insurance company will initially send their adjuster to evaluate the damage. Unlike an independent adjuster, their adjuster won't have your best interests in mind.

The insurer will usually undertake these steps:

  • Adjudication: Initially, proof of loss documentation must be provided to your insurance company. The insurer will utilize their adjusters to assess your property and gather evidence. Having an independent adjuster at this stage is crucial to protect your interests.
  • Submission: Once the evidence has been collected, the next step is to file insurance claims. This submission process can take time, and having a public adjuster can help you achieve better results. If you don’t hear back within 30 days, you’ll likely need to send more proof-of-loss documentation to your insurer.
  • Payment: If your claim is successfully settled, you can expect your payment within a few days to a few weeks. Lower-end insurance claims will take less time to process, while those that have been modified during the process can take up to 6 weeks.

To get the most out of the process, consider hiring a public adjuster in Buena Park. Excel Adjusters can assist you with the following:

The Insurance Adjuster
  • Advocacy Against The Insurance Adjuster
  • To stop your insurance company from skewing the claims process, we provide public insurance adjusters and expert guidance. Unlike the insurance company’s adjuster, a public adjuster will level the playing field. During your property evaluation, you’ll have an experienced advocate working on your behalf.

  • Insurance Industry Expertise
  • Our licensed insurance specialists have comprehensive expertise in the industry, enabling them to interpret policies, assess damages precisely, and negotiate effectively with insurance carriers.

  • Expert Guidance Through the Claims Process
  • Handling the intricacies of the claims process can be incredibly stressful, particularly when you need to collect and communicate evidence to your insurance company. Our knowledgeable public adjusters provide expert guidance, making sure you remain confident and informed from the initial filing of your claim to the final resolution and settlement.

  • Efficient Communication with Insurance Companies
  • Our unmatched knowledge of commercial insurance policies allows us to communicate effectively and efficiently with your insurance company. We correspond with them and their claims adjusters using language they understand, ensuring your interests are represented at every stage. This leads to a fair and equitable settlement, giving you everything required to restore your property.

Efficient Communication
Advocacy Against The Insurance Adjuster

Why Us - Our Services


Providing Loss Assessments Experts as Needed

Our extensive network of public adjusters and other experts in Buena Park can significantly enhance your insurance claim. It is crucial to involve independent specialists, as the evidence they collect and their analyses will represent your interests, not those of the insurance company.

Documenting Property Damage

Following the assessment of damages, we carefully document all relevant evidence to support your insurance claim. This includes hidden damages, as we employ the right experts to identify issues that might be missed by you or your insurance company.

Claims Strategy Development

When you bring on a public adjuster, we take the time to analyze your personal insurance policies in detail. Our goal is to create the most effective claims strategy, aimed at maximizing your insurance claims according to your policy and property specifics.

Why Us - Our Services
Providing Full Proof of Loss

Providing Full Proof of Loss

Our comprehensive documentation of the evidence and deep understanding of the policy allow us to provide your insurance company with complete proof of loss.

Managing Complex Communications

We take over all correspondence between the policyholder and the insurance company until the case is settled, ensuring your experience is as stress-free as possible. Additionally, we guide you through the entire fire insurance claim process, providing regular updates on our progress.

Negotiation for The Maximum Settlement

Our unmatched negotiation skills with insurance companies guarantee fair and just settlements. We leverage our expertise to achieve the best possible payouts for your insurance claims.

What Our Commercial Claims Services In Buena Park Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Wind and hail damage, commonly seen during thunderstorms and severe weather, is a widespread issue for commercial properties. We will send a public insurance adjuster to evaluate the damage to your roof and other areas of your property.

  • Fire Damage Claims:
  • Given the potential for unseen issues caused by smoke and damaged pipes, fire damage claims can be complex. Fortunately, we ensure a professional hygienist thoroughly evaluates your property before initiating the claim process.

  • Water Damage Claims:
  • While water damage can be both devastating and costly, we strive to identify the source of the problem and gather all the essential evidence for your insurance claim.

  • Vandalism Claims:
  • Vandalism often causes major challenges for businesses, particularly in restrooms and on the building's exterior. Rely on us to develop a property insurance claim that ensures you receive the necessary funds to clean and replace vandalized property.

  • Theft & Burglary Claims:
  • Despite your efforts to protect your business, theft and burglary can still happen. In such cases, we meticulously document everything that was stolen to guarantee you receive the payout required to replace stolen goods and property.

  • Personalized Claims:
  • We understand that every claim is distinct. Our public adjusters offer customized attention, crafting their approach to match the specific type of property damage you’ve experienced.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Businesses in Buena Park submit commercial insurance claims to their insurers to receive financial compensation for losses or damages. The compensation may cover property, assets, or operational damages due to events like storms or vandalism, as specified in their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Commercial insurance usually covers damages due to storms, natural disasters, business interruptions, theft, liability, and worker injuries. The extent of coverage can differ depending on your region and policy type, so review your policy details before starting the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The key distinction between a fire claims public adjuster and an insurance adjuster lies in their focus. Insurance companies will typically appoint independent adjusters to manage claims, often favoring the insurer’s interests. On the other hand, a public adjuster is hired by you to work exclusively on your behalf, advocating for your best interests throughout the claims process.

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How can I prevent disputes with my insurance company?

The best strategy to prevent disputes is by hiring a public insurance adjuster in Buena Park. They will collect and document evidence, have a thorough understanding of your policy, and maintain open communication, all of which help in preventing disputes.

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How much does hiring a public adjuster in Buena Park cost?

Public adjusters often charge a portion of the settlement as their fee, incentivizing them to achieve the highest possible payout for you.

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