Understanding the Commercial Insurance Claims Process


Commercial insurance claims can be difficult, especially since insurance companies have a financial interest in paying as little as possible. When you file a claim, their adjuster will likely come to assess the damage. However, this adjuster works for the insurance company, not you, meaning their evaluation may not fully represent your needs.

The insurance company usually follows a clear procedure during claims. To ensure you get a fair outcome, it’s recommended to hire a public adjuster. Excel Adjusters can step in to help. We provide:

  • Advocacy Against The Insurance Adjuster: To protect your interests during the claims process, we offer public insurance adjusters and expert advice. A public adjuster works for you, not the insurance company, ensuring a fair evaluation of your property.
  • Insurance Industry Expertise: With extensive industry knowledge, our licensed insurance professionals in Fremont are equipped to interpret insurance policies, assess damages with precision, and skillfully negotiate with insurance carriers.
  • Expert Guidance Through the Claims Process: The process of filing a claim can be complex, particularly when you need to collect evidence and communicate it effectively to the insurance company. Our expert public adjusters are here to guide you, giving you the confidence you need from start to finish, ensuring you reach a fair settlement.
  • Efficient Communication with Insurance Companies: Our extensive understanding of your commercial insurance policy enables us to communicate effectively with your insurance company. We correspond directly with their claims adjuster, ensuring that your interests are clearly represented, and that you receive a fair settlement to cover all necessary property repairs.

Why Us - Our Services


Expert Loss Assessments

We work with a network of trusted public adjusters and professionals who provide valuable assessments for your insurance claim. Their expertise ensures that all findings are made with your best interests in mind, not the insurance company's.

Detailed Property Damage Documentation

We thoroughly document all damage to your property, including hidden damage that may not be immediately visible. Our specialists work to uncover issues that could be overlooked, ensuring your claim is backed by comprehensive evidence.

Strategic Claims Development

When you hire us, we carefully analyze your insurance policy to create a claims strategy designed to secure the best possible outcome. Our focus is on maximizing your claim by aligning the details of your coverage with the unique aspects of your property.

Why Us - Our Services
Providing Full Proof of Loss

Complete Proof of Loss Submission

Our comprehensive documentation and policy expertise allow us to present a complete proof of loss to your insurance company, helping to ensure your claim is supported thoroughly.

Streamlined Communication Management

We take on all communication with your insurance company, making the process easier for you. Throughout the fire insurance claim, we’ll provide regular updates and support, guiding you to a resolution.

Maximizing Your Settlement

Our negotiation skills are unmatched. We fight for a fair and just settlement, using our expertise to secure the best possible payout for your insurance claim.

What Our Commercial Claims Services Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Wind and hail, especially during severe storms, can cause significant damage to commercial properties. We’ll assign a public adjuster to assess the damage to your roof and other areas of your property in Fremont.

  • Fire Damage Claims:
  • Fire damage can be difficult to assess due to hidden issues like smoke or structural damage. We’ll work with a professional hygienist to ensure your property is thoroughly inspected before the claims process begins.

  • Water Damage Claims:
  • Water damage can be both costly and destructive. We’ll identify the source of the issue and gather all the necessary evidence to support your insurance claim.

  • Vandalism Claims:
  • Vandalism can disrupt your business, particularly when it targets restrooms or the exterior of your building. We’ll help you develop a property insurance claim that ensures you receive the necessary funds to clean and replace damaged areas.

  • Theft & Burglary Claims:
  • Even with protective measures in place, theft and burglary can still happen. We’ll document every stolen item thoroughly to guarantee you get the proper payout to replace what was taken.

  • Personalized Claims:
  • No two claims are the same. Our public adjusters offer personalized attention, adjusting their strategy to suit the particular type of damage your property has sustained.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Commercial insurance claims are filed by businesses seeking financial compensation for losses or damages to their property, assets, or operations. Whether it’s from natural disasters like storms or incidents like vandalism, these claims are processed according to the coverage defined in their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Commercial insurance generally covers a range of damages, including those caused by storms, natural disasters, theft, liability issues, worker injuries, and business interruptions. Since coverage may differ based on your location and policy, it’s crucial to go over your policy to understand the details before filing a claim.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The key difference between a fire claims public adjuster and an insurance adjuster is who they work for. Insurance companies appoint their own adjusters, who may have biases that favor the company. In contrast, a public adjuster is an independent professional you hire to protect your interests and fight for a fair settlement.

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How can I prevent disputes with my insurance company?

The most reliable way to avoid disputes is by working with a public insurance adjuster. They will collect and document crucial evidence, interpret your policy accurately, and maintain clear communication, reducing the risk of disagreements.

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How much does hiring a public adjuster cost?

By charging a percentage of the settlement, public adjusters are driven to achieve the highest possible payout for you.

Call:(213) 800-3333
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