Understanding the Commercial Insurance Claims Process


Handling commercial claims can be intricate, with insurance companies motivated to limit their payouts. After you file a claim in Fullerton, the insurance company will dispatch their adjuster to evaluate the damage. Unlike an independent adjuster, their adjuster is primarily concerned with the insurer’s bottom line, not your best interests.

In most cases, the insurance company will adhere to these steps:

  • Adjudication: The first step involves providing proof of loss documentation to your insurance company. Their adjusters will assess your property and gather necessary evidence. It is critical during this process to have an independent adjuster to advocate for your interests.
  • Submission: After gathering evidence, the next step is to submit your insurance claim. This process can be time-consuming, and employing a public adjuster can lead to better outcomes. If you haven’t heard back from the insurance company within 30 days, you may need to send additional proof-of-loss documentation.
  • Payment: Upon successful settlement of your claim, you can expect your payment to arrive within a few days to a few weeks. Claims with lower amounts are processed more quickly, whereas claims that have been modified during the process might take up to six weeks.

To maximize the effectiveness of this process, consider enlisting a public adjuster. Excel Adjusters in Fullerton can help with:

The Insurance Adjuster
  • Advocacy Against The Insurance Adjuster
  • To prevent your insurance company from influencing the claims process, we provide access to public insurance adjusters and expert advice. Unlike the insurance company’s own adjusters, who represent the insurer’s interests, a public adjuster is committed to advocating for you. This ensures that during the property evaluation, you have a skilled professional focused solely on your needs.

  • Insurance Industry Expertise
  • With extensive industry knowledge, our licensed insurance professionals excel in understanding and interpreting insurance policies. They are adept at evaluating damages with precision and employing strategic negotiation techniques with insurance carriers to secure favorable results.

  • Expert Guidance Through the Claims Process
  • Managing the claims process can be challenging, especially when it involves gathering and presenting evidence to the insurance company. Our experienced public adjusters provide comprehensive support and guidance, helping you navigate each stage of the process with confidence, from the initial claim submission to the final resolution.

  • Efficient Communication with Insurance Companies
  • Leveraging our extensive knowledge of your commercial insurance policy, we communicate with your insurance company and their adjuster with precision and clarity. We use terminology and approaches familiar to them, ensuring that your interests are effectively represented at every stage. This results in a just and equitable settlement that addresses all your property repair needs.

Efficient Communication
Advocacy Against The Insurance Adjuster

Why Us - Our Services


Providing Loss Assessments Experts as Needed

Our network includes skilled public adjusters and other specialists who play a crucial role in enhancing your insurance claim. The involvement of independent experts is important, as their evidence and evaluations are designed to advocate for your interests, in contrast to the insurance company’s own adjusters.

Documenting Property Damage

Once we have assessed the damages, we carefully record all relevant evidence to strengthen your insurance claim. We also address concealed damages by employing specialized experts to detect problems that might be missed by you or your insurance provider.

Claims Strategy Development

By hiring a public adjuster, you benefit from an in-depth analysis of your personal insurance policies. We meticulously examine each policy to devise a strategic approach that enhances your insurance claim, taking into account the particulars of both your coverage and property.

Why Us - Our Services
Providing Full Proof of Loss

Providing Full Proof of Loss

With our detailed evidence collection and expert knowledge of your insurance policy, we are equipped to deliver a robust proof of loss to your insurance provider. This meticulous documentation ensures that every aspect of your claim is substantiated and effectively communicated.

Managing Complex Communications

Our services include handling all communications with the insurance company on your behalf until your case is resolved, minimizing your stress. Additionally, we will keep you informed about the status of your fire insurance claim and assist you throughout the process.

Negotiation for Fair and Reasonable Settlement

We excel in negotiating with insurance companies to obtain just and fair settlements on your behalf. Using our expertise, we work diligently to get you a fair and reasonable payout from your insurance claims, ensuring you receive a fair compensation.

What Our Commercial Claims Services Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Commercial properties often suffer from wind and hail damage due to severe weather conditions like thunderstorms. Our team will send a public insurance adjuster to inspect and assess the damage to your roof and other affected parts of your property.

  • Fire Damage Claims:
  • Claiming fire damage can be challenging due to the risk of underlying problems such as smoke damage and compromised pipes. We will ensure that a professional hygienist performs a comprehensive assessment of your Fullerton property prior to initiating the claims process.

  • Water Damage Claims:
  • Dealing with water damage can be both challenging and costly. We assist by identifying the source of the problem and compiling comprehensive evidence to strengthen your insurance claim.

  • Vandalism Claims:
  • Businesses often face challenges with vandalism, especially in areas like restrooms and on building exteriors. Rely on us to prepare a detailed property insurance claim that ensures you receive the necessary funds for cleaning and repairing damaged areas.

  • Theft & Burglary Claims:
  • Even with protective measures in place, theft and burglary can still happen. We will ensure a thorough documentation of all stolen property to support your insurance claim and secure the funds needed to replace the stolen items.

  • Personalized Claims:
  • Every insurance claim is different, and our public adjusters are dedicated to providing personalized service. We tailor our approach to suit the unique nature of the property damage you’ve experienced.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Businesses file commercial insurance claims to request financial reimbursement for losses or damages covered by their insurance policy. This compensation addresses issues such as property damage, asset loss, or operational disruptions, including those resulting from storms or vandalism.

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What types of damages are typically covered by commercial insurance in Fullerton?

Typically, commercial insurance covers a range of issues including storm damage, natural disasters, interruptions to business operations, theft, liability concerns, and injuries to employees. Coverage specifics can vary by location and policy type, so it’s crucial to examine your policy closely to understand what is covered before filing a claim.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The primary difference between a fire claims public adjuster and an insurance adjuster is their focus. Insurance companies employ independent adjusters to manage claims, potentially leading to results that benefit the insurer. Conversely, a public adjuster is engaged by you to work solely on your behalf, ensuring that your interests are prioritized.

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How can I prevent disputes with my insurance company?

Engaging a public insurance adjuster is the most effective way to avoid disputes. They ensure comprehensive documentation and evidence gathering, have a detailed understanding of your insurance policy, and maintain open lines of communication to help prevent potential conflicts.

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How much does hiring a public adjuster cost?

Public adjusters often receive a fee that is a percentage of the final settlement. This arrangement incentivizes them to achieve a fair and reasonable outcome for your claim, as their compensation depends on the settlement amount.

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