Understanding the Commercial Insurance Claims Process


Navigating commercial claims can be challenging, with insurance companies trying to limit payouts. When you file a claim, the insurer's first response is to send their adjuster to assess the damage. Unlike an independent adjuster, this adjuster won't have your best interests at heart.

Generally, the insurance company will adhere to the following procedures:

  • Adjudication: First, you need to submit proof of loss documentation to your insurance company. The insurer's adjusters will then evaluate your property and collect evidence. It's important to have an independent adjuster during this phase to defend your interests.
  • Submission: After gathering evidence, the next step is filing insurance claims. The submission process can be time-consuming, and better results are often seen with the assistance of a public adjuster. If you haven’t heard back within 30 days, you may need to send additional proof-of-loss documentation to your insurance company.
  • Payment: If your claim results in a settlement, you can anticipate receiving your payment within a few days to a few weeks. Smaller claims are processed more quickly, while those that have been altered during the process might take up to 6 weeks.

To ensure you get the best results from this process, you should hire a public adjuster in Northridge. Excel Adjusters is here to provide:

The Insurance Adjuster
  • Advocacy Against The Insurance Adjuster
  • To avoid your insurance company skewing the claims process, we offer public insurance adjusters and expert guidance. A public adjuster will level the playing field compared to the insurance company’s adjuster. While your property is being evaluated, you'll have a knowledgeable advocate working for you.

  • Insurance Industry Expertise
  • Our licensed insurance experts possess in-depth knowledge of the industry, with the skills to interpret policies, assess damages accurately, and negotiate strategically with insurers.

  • Expert Guidance Through the Claims Process
  • The process of filing and managing insurance claims can be overwhelming, especially when you're required to compile evidence and convey it convincingly to the insurer. Our expert public adjusters offer thorough guidance, ensuring that you feel confident and assured throughout the entire process, from the initial claim to the final settlement.

  • Efficient Communication with Insurance Companies
  • Our extensive understanding of commercial insurance policies enables us to communicate proficiently and effectively with your insurance company. We liaise with them and their claims adjusters in a language they comprehend, ensuring effective representation of your interests at every step. The result is a fair and just settlement, providing you with all the necessary resources to repair your property.

Efficient Communication
Advocacy Against The Insurance Adjuster

Why Us - Our Services


Providing Loss Assessments Experts as Needed

We are well-connected with public adjusters and other professionals in Northridge necessary to bolster your insurance claim. Independent experts play a crucial role, as the evidence they gather and the analyses they conduct will advocate for your interests, not the insurance company's.

Documenting Property Damage

Once we have assessed the damages, we meticulously document all evidence to reinforce your insurance claim. This involves identifying unseen damage, as we engage the right experts to detect problems that you or your insurer might overlook.

Claims Strategy Development

By hiring a public adjuster, we invest time in studying your individual insurance policies. The purpose is to devise the best claims strategy possible, ensuring maximum insurance claims based on the unique aspects of your policy and property.

Why Us - Our Services
Providing Full Proof of Loss

Providing Full Proof of Loss

With our detailed evidence documentation and profound policy expertise, we are prepared to deliver full proof of loss to your insurance company.

Managing Complex Communications

We manage all communications between you and your insurance company until the case is fully resolved, helping to make your experience as stress-free as possible. Furthermore, we guide you through the entire fire insurance claim process, keeping you informed of our progress throughout.

Negotiation for The Maximum Settlement

We excel in negotiating fair and just settlements with insurance companies. Our skills ensure you receive the highest possible payouts when you file insurance claims.

What Our Commercial Claims Services In Northridge Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Frequently associated with severe weather conditions like thunderstorms, wind and hail damage is a typical problem for commercial properties. We will send a public insurance adjuster to assess the damage to your roof and other parts of your property.

  • Fire Damage Claims:
  • Fire damage often comes with hidden problems like smoke damage and compromised pipes, making claims difficult. Luckily, we will have a professional hygienist comprehensively evaluate your property before starting the claim process.

  • Water Damage Claims:
  • Water damage can lead to significant expenses and devastation, but we focus on identifying the cause and collecting all the evidence needed to support your insurance claim.

  • Vandalism Claims:
  • Businesses often struggle with vandalism, especially in restrooms and on the exterior of the building. Trust us to prepare a property insurance claim that helps you obtain the funds needed to clean and repair the damage.

  • Theft & Burglary Claims:
  • Although you may take precautions to safeguard your business, theft and burglary can still occur. In these instances, we’ll carefully document all stolen items to ensure you receive the necessary payout to replace the stolen goods and property.

  • Personalized Claims:
  • We acknowledge that no two claims are the same. Our public adjusters give personalized attention, adjusting their strategy to suit the particular property damage you’ve encountered.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Commercial insurance claims are requests that businesses in Northridge make to their insurance companies for financial compensation. This compensation covers losses or damages to their property, assets, or operations, ranging from storm damage to vandalism, as detailed in their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Damages resulting from storms, natural disasters, business interruptions, theft, liability, and worker injuries are generally covered by commercial insurance. However, coverage can vary based on your region and policy type, so review your policy specifics before beginning the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The main difference between a fire claims public adjuster and an insurance adjuster is their dedication. Insurance companies often assign independent adjusters to handle claims, who may bias the results in favor of the insurer. Conversely, a public adjuster is hired by you to represent your best interests and to ensure a fair and just settlement.

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How can I prevent disputes with my insurance company?

The most effective method to prevent disputes is to hire a public insurance adjuster in Northridge. The evidence they gather and document, combined with their understanding of your policy and commitment to open communication, will help avoid disputes.

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How much does hiring a public adjuster in Northridge cost?

Normally, public adjusters take a percentage of the settlement, motivating them to secure the best possible outcome for you.

Call:(213) 800-3333
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