Understanding the Commercial Insurance Claims Process

Handling commercial claims can be complex, as insurance companies aim to minimize their payouts. When you file a claim, the insurance company's initial step is to send their own adjuster to assess the damage. Unlike an independent adjuster, this adjuster won't prioritize your best interests.

In general, the insurer will undertake the following steps:

  • Adjudication: Initially, you must submit proof of loss documentation to your insurance company. The insurer will deploy their adjusters to evaluate your property and collect evidence. It's essential to have an independent adjuster during this phase to protect your interests.
  • Submission: Once the evidence has been gathered, the next step involves filing your insurance claims. The submission process can be prolonged, and hiring a public adjuster can yield better results. If you don’t hear back within 30 days, you may need to send additional proof-of-loss documentation to your insurance company.
  • Payment: If your claim leads to a successful settlement, you can expect to receive your payment within a few days to a few weeks. Smaller insurance claims will be processed more quickly, while claims that have undergone changes during the process can take up to 6 weeks.

To make the most out of this process, you should think about hiring a public adjuster in Santa Monica. Excel Adjusters can assist with the following services:

The Insurance Adjuster
  • Advocacy Against The Insurance Adjuster
  • To keep your insurance company from skewing the claims process, we offer public insurance adjusters and expert advice. Unlike the insurance company’s adjuster, a public adjuster will level the playing field. During your property evaluation, you'll have a knowledgeable advocate working solely for you.

  • Insurance Industry Expertise
  • Our licensed insurance specialists are highly knowledgeable about the industry, capable of interpreting policies, assessing damages accurately, and strategically negotiating with insurers.

  • Expert Guidance Through the Claims Process
  • Managing the claims process can be a daunting task, particularly when you're tasked with collecting evidence and presenting it to the insurance company. Our seasoned public adjusters offer comprehensive guidance, ensuring you feel confident and supported from the initial claim submission to the final settlement.

  • Efficient Communication with Insurance Companies
  • Our exceptional knowledge of commercial insurance policies allows us to communicate effectively and efficiently with your insurance company. We correspond with them and their claims adjusters in a language they comprehend, guaranteeing your interests are represented at every stage. This leads to a fair and just settlement, equipping you with all the necessary resources to repair your property.

Efficient Communication
Advocacy Against The Insurance Adjuster

Why Us - Our Services

Providing Loss Assessments Experts as Needed

We have strong connections with public adjusters and other specialists in Santa Monica who can enhance your insurance claim. Enlisting independent experts is essential, as the evidence they collect and the analyses they perform will advocate for your interests, not the insurance company's.

Documenting Property Damage

Following our damage assessment, we meticulously document any and all evidence to strengthen your insurance claim. This involves identifying hidden damages, as we bring in the right experts to uncover problems that you or your insurer might miss.

Claims Strategy Development

Upon hiring a public adjuster, we dedicate time to thoroughly review your personal insurance policies. Our objective is to formulate the most effective claims strategy, maximizing insurance claims by considering the specifics of your policy and property.

Why Us - Our Services
Providing Full Proof of Loss

Providing Full Proof of Loss

By carefully documenting all evidence and leveraging our extensive policy knowledge, we can provide your insurance company with full proof of loss.

Managing Complex Communications

We handle all communications between you and the insurance company until your case is resolved, ensuring your experience is as stress-free as possible. Additionally, we guide you through the entire fire insurance claim process, keeping you informed every step of the way.

Negotiation for The Maximum Settlement

We offer unparalleled negotiation services with insurance companies to ensure fair and just settlements. Our expertise helps you secure the highest possible payouts when filing insurance claims.

What Our Commercial Claims Services In Santa Monica Cover

Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Commonly linked with thunderstorms and severe weather, wind and hail damage frequently affect commercial properties. We will dispatch a public insurance adjuster to evaluate the damage to your roof and other areas of your property.

  • Fire Damage Claims:
  • Fire damage can be challenging to claim due to hidden problems like smoke damage and broken pipes. Luckily, we will arrange for a professional hygienist to conduct a thorough evaluation of your property before the claim process begins.

  • Water Damage Claims:
  • Water damage can be both costly and devastating, but we will identify the source of the problem and collect all the necessary evidence to support your insurance claim.

  • Vandalism Claims:
  • Dealing with vandalism can be a major issue for businesses, especially in restrooms and on the exterior of the building. Trust us to develop a property insurance claim that ensures you have the necessary resources to clean and repair the damage.

  • Theft & Burglary Claims:
  • Despite taking measures to protect your business, theft and burglary can still happen. In such cases, we will meticulously document all stolen items to ensure you receive the payout necessary to replace the stolen goods and property.

  • Personalized Claims:
  • We understand that each claim has its own characteristics. Our public adjusters offer personalized attention, customizing their strategy to the exact property damage you’ve experienced.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Commercial insurance claims are requests submitted by businesses in Santa Monica to their insurers for financial compensation. This compensation covers losses or damages to property, assets, or operations, including incidents like storm damage or vandalism, as outlined in their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Commercial insurance policies often cover damages from storms, natural disasters, business interruptions, theft, liability, and worker injuries. However, the coverage can vary depending on your region and policy type, so review your policy details before initiating the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The key difference between a fire claims public adjuster and an insurance adjuster lies in their allegiance. Insurance companies will often assign independent adjusters to handle claims, favoring the insurer’s interests. On the other hand, a public adjuster is hired by you to ensure your interests are fully represented and to secure the best possible settlement.

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How can I prevent disputes with my insurance company?

Hiring a public insurance adjuster in Santa Monica is the most effective way to prevent disputes. By gathering and documenting evidence, understanding your policy, and maintaining open communication, you can significantly reduce the likelihood of disputes.

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How much does hiring a public adjuster in Santa Monica cost?

The fee structure for public adjusters typically involves a percentage of the settlement, which drives them to achieve the best possible results for you.

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