What is a public insurance adjuster?
A public adjuster is an independent analyst who is called in to help consumers settle an insurance claim. When a policyholder submits a claim to his or her insurance company, the provider has an adjuster on their side and so should you. An independent insurance adjuster will assess the loss incurred by the policyholder and calculate an appropriate payout based on the incident and the resulting damage. A public adjuster often recommends a higher payout on the claim than an adjuster appointed by the insurance company.
Why is that? Because the insurance company’s adjuster has their best interests in mind and that person is going to attempt to limit their cost on your settlement. A public insurance claims adjuster works independently of your insurance company, he or she audits your claim with the best possible payout applicable to the extent of your loss or damage.
Both types of adjusters do similar work on the same claim. But your public adjuster may take a different approach to the auditing process, his or her investigation can sometimes be more thorough and in-depth than the adjuster assigned by your insurance company. Their adjuster may not be as invested in getting all the facts and exploring every aspect of the incident to fully understand the bigger picture. An independent public adjuster performs that additional level of inquiry to get all of the information and data necessary for a fair and appropriate settlement amount.