Did you know that approximately 1 out of every 50 insured homes has a property damage claim each year caused by water damage?* While different types of water damage are typically covered under your homeowner’s insurance, it’s crucial to understand what exactly it covers, in the case that you do experience costly water damage. This article will tell you everything you need to know about how to make a successful water leak insurance claim or water damage claim.
What is Considered Water Damage?
Under most insurance policies, water damage that occurs from sudden damage and some natural disasters is covered. This would involve the following situations:
- Sudden and accidental leaks that occur in less than 2 weeks
- Burst pipes
- Washing machine leaks
- Refrigerator leaks
- Garbage disposal leaks
- Rain and wind together (including hail storms)
- Earthquakes (in some areas)
- Slab leaks (slab leaks are sometimes excluded in insurance policies)
What Is Not Covered Under Homeowner’s Insurance?
Flood Damage: It’s very important to know that flood damage is not covered under homeowners insurance. In fact, most people will need to purchase flood insurance separately (although it is not always required), which is commonly done through the National Flood Insurance Program (NFIP) or a private insurance group.
Source of Damage: Most insurance policies do not cover the source of the damage – For example, if your home has water damage that was caused by a broken dishwasher, the costs of replacing the dishwasher would not be covered under the policy.
Gradual Damage: Some insurance policies will not cover issues that have been existing for a long period of time, typically longer than 14 days. For example, if you have a pipe burst as a result of old pipes that you did not replace, the insurance provider might find you at fault for neglecting to take care of your pipes and not cover the costs for any damages.
Contact a Licensed Public Adjuster
Water damage claims can quickly become a headache and tend to be confusing. And insurance providers often try not to pay for any damages you have experienced within your property. The earlier in the process that you contact a public adjuster, the more we can help you with the claims process.
When you first file a water damage claim, your insurance provider will visit your home to inspect the damage. This is known as “field scoping,” where they are trying to determine what exactly the cause of the water damage was, how it happened, and what they believe needs to be repaired or replaced.
These third-party experts who perform the field scoping are commonly contacts of your insurance company. Ultimately, this leaves you with no one on your side to help defend you.
That is where a public adjuster comes in. An independent, licensed public adjuster represents you - the policyholder. Our mission is to make sure you receive a fair payout from the water damage done to your home or business.
Guide You Through the Water Damage and Flood Claim Process
As your public adjuster, we will be there during the entire claims process to guide and advise you and negotiate payouts with your insurance company. We’ll also manage and submit any necessary paperwork. We only charge a small percentage based on what we settle for with your insurance. There are no upfront costs for you, making it affordable to get help when you need it.
Assist with Every Stage of Your Water Damage or Flood Claim
Whether you’re at the beginning of filing a water or flood damage claim, or several weeks into the process, we can help.
- If your insurance company is refusing to cover ALE or Loss of Use expenses, we can work with your insurance company in an attempt to get you reimbursed for any living costs you incurred in your temporary home.
- Sometimes insurance companies will try to cut corners in your repairs by doing a poor repair job to your floors, hiring cheap damage restoration companies, and failing to remove cabinets for drying when the drywall has been damaged. If you are not happy with the repair of your hardwood floors, we can help negotiate with your insurance company in order to get the “like-for-like” standard outlined in your policy. Also known as the “like kind and quality,” if your insurance policy includes these terms, you are entitled to receive a payout from your insurance company that covers the entire cost to replace items of the same quality as what you previously owned. Again, some insurance policies cover replacement costs, while others do not, so each situation is unique to your specific policy.
- If your water damage restoration insurance claim has been denied, we can speak with your insurance company and provide evidence and reasoning as to why your water or flood damage claim should be covered by your carrier.