There have been many flooding cases due to broken pipes in the water purifier in recent years. In many cases, homeowners and water purifier manufacturers have differences in opinions, causing conflicts. Water damage typically occurs during the warranty period. Most often, the causes are because the water filter container burst due to too much pressure, small pipes cracks or pipe connector leaks.
Whether the water damage occurs during the warranty period or the manufacturer improperly installs the water purifier, the water purifier manufacturer is often responsible for the damage. During the claim process, there is often dispute between the homeowners and the water purifier manufacturer regarding the compensation amount.
The disagreement typically occurs when homeowners prefer exact and proper repair while water purifier manufacturers prefer to repair using the same materials in order to minimize cost. In cases like this, it is better to file a claim through homeowners insurance rather than arguing with water purifier manufacturers. Benefit of going through homeowner’s insurance is that you will receive the compensation more easily. However, you will be responsible for paying the deductible.
Homeowners insurance may compensate deductibles as well, if it is successful in getting not only the repair cost, but the deductible amount from manufacturer when filing a claim.
It is important to keep the broken water purifier as evidence or document it with photos at least. Otherwise, insurance company may not accept your claim due to lack of evidence.
Ask an insurance claim expert to avoid a loss in compensation.
Jung Park, PA
Excel Public Adjuster