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HANDLING YOUR INSURANCE CLAIMS WITH Integrity AND PROFESSIONALISM

(213) 800-3333

Public Adjusters in California

handshake-business
Your rights

Insurance companies commit themselves to minimizing necessary repair costs and their claim payout to policyholders by taking advantage of the policyholder’s lack of experience. We can help protect you and uphold the insurance company’s obligation to make proper payments.

Excel Adjusters Insurance Firm
Our Specialties

Residential and commercial property loss for water, fire, earthquake, flood, and theft. To this day, Excel Adjusters has currently handled over 2,000 damaged property claims.

How We Do It
How we do it

With over 20 years of handling property claims and background experience as a contractor, Excel Adjusters Inc. strives to help our clients receive the proper amount on their damaged properties. We also guide the insured throughout the entire process.

4200+

CLAIMS SETTLED

25+

YEARS OF
EXPERIENCE

MILLIONS
RECOVERED

FOR PROPERTY
DAMAGE CLAIMS

WHAT IS
A PUBLIC
ADJUSTER?

A public adjuster is a licensed and trained specialist who adjusts and recovers claims for damage losses to homeowners, commercial property owners, and businesses. Public adjusters work solely for the policyholder and not for the insurance company, unlike the insurance company’s adjuster.

Our team members are experienced professionals with insurance claim recovery experience in events like water damage, fires, earthquakes, theft, and vandalism.

Our highly experienced staff assists in the measurement, preparation, and negotiation of property claims.

Home Insurance
Testimonials
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Sarah at Excel Adjusters was extremely helpful. I live on the east coast but my parents’ home in Fullerton was under my name. Sarah was so patient and accommodating facilitating all paperwork between 2 coasts and making sure everything went smoothly in the entire process. Thanks for making it all seamless!!!

– Leila P. - February 15, 2018

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I am extremely satisfied with their fast response & customer service. Compared to other companies I tried to reach out or have support from they are not as fast and as accurate and professional as this company. Thank you.

- Jesse K. - January 3, 2018

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kitchen-cooking
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Excellent service and they were very efficient. Had a problem in our kitchen but now I love the way our kitchen looks. Would recommend to others.

- Minsoo S. - October 18, 2017

Had severe water damage at home
fixing-kitchen-sink
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Had severe water damage at home, but they dealt with it perfectly. Had problems with the insurance company afterwards, but excel adjusters helped us out all the way. Extremely good at their job. Highly recommend .

- Minwook S - October 18, 2017

haunted-house

Prompt!! Professional!! My experience has been PHENOMENAL!!! Excel Adjuster, John Park came out and went through the details. Clearly understood and the process was easy. Damage to my house was a detrimental experience. But Excel adjusters took care of everything like one of their family.

- Max L. - March 8, 2017

water damage situation
water damage situation home
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Good job to the Excel Adjusters team. Thank you for always being so prompt in responding and taking care of our home repair quickly and efficiently. You made our water damage situation much less stressful thanks to your help.

- Christian P. - February 18, 2017

water-luxurious

I am so glad that I called this company when I had house water damage. Only one phone call took care of the problem. They explained the whole process thoroughly and fixed damage at once without any delay and kept following up with claims. My questions were always answered promptly and courteously. I highly recommend this company.

-Young Y. - September 21, 2016

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Highly recommend Excel Adjusters for Korean and English speakers. They are quick in response and helped our family in dealing with our claim for heavy water damage on the ceiling and floors. Jung Park, our adjuster in the company, did an absolutely fantastic job in leading us to the results we wanted for our insurance claim. Overall, the process went extremely smoothly from start to finish.

-Julia J. - September 21, 2016

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We used Excel adjusters service a few month ago and I can’t be more happy and appreciate the professionalism and great care that we got and the amazing results we got! John Pack & staff are amazing in what they do and very knowledgeable of the insurance claims trade. They were very patient with us, took the time to explain all the details, and communicate with our insurance company throughout the entire claim process.  it was the best decision we made. Excel adjusters negotiate and help settle our claim so we could rebuild our office. We couldn’t have made it without Excel adjusters help and care. Thank you so much John Park.

-Richard S. - September 21, 2016

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Excel Adjusters Inc. is a perfect example of the type of quality service you’d expect when having a public adjuster represent you against your insurance. From the very beginning, the Public Adjuster Jung Park, thoroughly guided me and took over all the communication and actions regarding my insurance claim. I never had to think about how to answer the insurances concerns, mail papers/documents, or even answer those annoying insurance calls. In my book, hiring a public adjuster is beyond necessary; it puts you on the same level playing field as the insurance which helped get me the money I deserved for the policy I was paying for. I was refereed by my neighbor who was very satisfied with her ending claim result. Mr. Park’s politeness and integrity made me feel so comfortable and his office staff’s attention-to-detail and professionalism was impeccable.

-S. Totoy - May 16, 2016

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Dear Mr. Park,

Thank you for your amazing work.  I am so glad I chose you to help me collect money from the insurance company. You did all the work so I did not have to worry about anything! I definitely could not have claimed as much as I did without your assistance. I will recommend you to all my friends who need the service. You are the best! Thanks again.

-L. Qui - May 16, 2016

employeses-excel-adjusters

My experience with this company has been nothing but pleasant. Employees in the office and the field are all friendly and responsible. They tend to their respective duties with diligence in a timely manner. I recommended them to a neighbor and she is satisfied with their quick and efficient service.

- A. Kim - May 16, 2016

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Excel Adjusters Inc. - Public Adjuster California

Our team of professionals will formulate and immediately implement a recovery plan. We work closely with you, the insured, to understand your ultimate goal and to expedite your immediate needs.

  • Assess Building Damage

  • Review Insurance Policy Coverages & the Water Damage Claims Process

  • Review Fire Loss Claims & Fire Damage Claims

  • Evaluate Claim Responsibilities and the Claims Process

  • Measure the Extent of the Loss

  • Evaluate Replacement Cost and/or Depreciation Claims

  • Analyze Loss of Income & Business Income Claims

  • Prepare Documentation for Insurance Claims

  • Assess Total Loss Claims and Review Insurance Estimates

  • Handle the entire Insurance Claims Process

  • Negotiate Final Recovery for the policyholder

  • Top Public Adjuster in California

PREVIEW ALL OF OUR PROJECTS

The works we’re proud of, and our clients are satisfied with.

Jung Park | Public Adjuster in California
Signature
Junk Park, Public insurance adjuster in Los Angeles

Frequently Asked Questions for Public Adjusters in California

Hire a public adjuster when you’re dealing with a large or complex claim, such as major fire damage, serious water damage, or losses expected to exceed a few thousand dollars. Many homeowners also seek help if the insurer delays, denies, or underpays the claim.

Public adjusters handle most property-related claims covered by homeowners insurance, including fire, smoke, water damage, burst pipes, storms, theft, and vandalism. They focus solely on property damage and personal property, not medical or injury claims.

They document damage in detail, find hidden issues, review your policy, prepare estimates, and negotiate directly with the insurance company. This often leads to higher settlements and saves you time and stress.

Most public adjusters charge a contingency fee of about 10%–30% of the settlement difference, depending on claim size and complexity. You only pay if they recover money for you.

No. It’s illegal for insurers to penalize or cancel your policy just because you hired a public adjuster. Any premium changes usually relate to the claim itself, not your decision to seek representation.

Yes, if you have a significant claim. Public adjusters often secure higher settlements and handle the entire process for you. For small claims, hiring one may not be necessary.

Business Owner FAQs

Yes. Public adjusters represent businesses of all sizes, including offices, retail stores, warehouses, restaurants, and industrial properties. Many specialize in commercial losses and business interruption claims.

Commercial claims involve more detailed documentation, higher-value assets, and complex insurance policies. A public adjuster ensures accurate assessments, complete claim preparation, and strong negotiations, helping you recover faster and return to normal operations.

They handle fire, smoke, water damage, burst pipes, storms, theft, vandalism, equipment damage, and inventory losses. They also prepare detailed inventories and documentation tailored to business needs.

Absolutely. They calculate lost income, ongoing expenses, temporary relocation costs, payroll, and other financial impacts. Public adjusters use your financial data to build accurate BI claims and negotiate them with the insurer.

Commercial fees typically range from 10%–20% of the settlement. For very large claims, the percentage may be slightly lower. As with homeowners, public adjusters only get paid if you recover funds.

Yes. Commercial losses can seriously disrupt operations. Public adjusters help maximize recovery, shorten delays, and ensure the business receives the full compensation needed to rebuild and resume operations.

Contact

Open to communicate more with you

Business Hours
Monday – Friday: 9AM-6:00PM PST

Main Office Address
3530 Wilshire Blvd. Suite 699, Los Angeles, CA 90010

Phone: (213) 800-3333

San Francisco Office
388 Market Street. Suite 1300, San Francisco, CA, US, 94111

Phone: (213) 800-3333

Fax
(888) 327-7089

Email
[email protected]

Irvine Office Address
17875 Von Karman Ave Suite 150, Irvine, CA 92614

Phone: (714) 576-2057

Santa Clara Office Address
5201 Great America Parkway Suite 320 – [#284] Santa Clara, CA 95054

Call:(213) 800-3333
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