What to expect during the water damage restoration process

Since the type and extent of water damage will be different for everyone, the typical process for water damage restoration will vary. However, even though the restoration process is not one-size-fits-all, it’s important to know the practices that make up a standard water damage restoration job.

The following is a timeline of events that may occur during the water damage restoration process, as well as some tips & tricks to help ensure coverage from your insurance company.

Before water damage restoration can begin, there are a few steps that should be taken first. These steps are an important part of the claims process and may help you in receiving a fair settlement from your insurer.

Step 01

Protect yourself and your home

We all know water and electricity don’t mix. Consequently, if water damage has occurred around outlets or light fixtures, switch off the water and main power supply. Don’t touch standing water before the electricity is turned off and stay out of rooms where the ceiling or floor is sagging. If water has been present for more than 24 hours, either wear a surgical mask or avoid going in the building to reduce your risk of inhaling mold, lead, or asbestos.

Step 02

Hire a Plumber

As soon as you notice water damage in your home or business, hire a licensed plumber who can locate the source of the leak and provide evidence as to how long the leak has occurred. Insurance companies will not cover leaks that have lasted for more than 14 days, so having a licensed professional determine when the leak began can be crucial to your claim being covered.

Step 03

Collect Evidence

If you’re planning to file a claim with your insurance company, be prepared to provide evidence. Take photos and video of the leak occurring, as well as damage done to your floors, furnishings, and any other valuables affected by the leak. In addition, hold on to any broken pipes, filtration systems, water heaters, garbage disposals, washing machines, or any other devices that caused or contributed to the leak. Having this type of evidence throughout the claims process will help ensure coverage from your insurance company.

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