Public adjuster in Los Angeles shaking hands with a client
Your rights

Insurance companies commit to themselves to minimize necessary repair costs and their payout to policyholders by taking advantage of the policyholder’s lack of experience. We can help protect you and uphold the insurance company’s obligation to make proper payments.

Public adjuster Los Angeles
Our Specialties

Residential and commercial property loss for water, fire, earthquake, flood and theft. To this day, Excel Adjusters has currently handled over 2,000 damaged property claims.

Public adjusters in Los Angeles discussing a case
How we do it

With over 20 years of handling property claims and background experience as a contractor, Excel Adjusters Inc strives on helping our clients receive the proper amount on their damaged properties, as well as guiding the insured throughout the whole entire process. 

20+

YEARS OF
EXPERIENCE

2100+

SUCCESSFUL
PROJECTS

4200+

CLAIMS SETTLED

WHAT IS
A PUBLIC
ADJUSTER?

A public adjuster is a licensed and trained specialist that adjusts and recovers insurance claims for damage losses to homeowners, commercial property owners and businesses. Public adjusters work solely for the policyholder and not for the insurance company.

Home
Residental

Members of our team are experienced professionals with disaster recovery experience in events like tornadoes, hurricanes, fires, earthquakes and floods.

Public adjusters Los Angeles
Commercial

Our highly experienced staff assists in the measurement, preparation and negotiation of property insurance claims.

Excel Adjusters Inc. - Irvine Public Adjuster

Our team of professionals will formulate and immediately implement a plan for recovery. We work closely with you, the insured, to understand your ultimate goal and to expedite your immediate needs.

  • Assess Building Damage

  • Provide Damage Restoration Services

  • Review Insurance Policy Coverages & the Water Damage Restoration Process

  • Evaluate Clients Compliance Responsibilities

  • Investigate and Measure the Extent of the Loss

  • Evaluate Replacement Cost and/or Depreciation

  • Assemble Business Equipment Claim

  • Assemble Support Data for Loss of Income Claim

  • Prepare Documentation for Advance Payment Request

  • Evaluate Microbial Contamination (mold)

  • Assess Total Loss Claims and Review Insurance Estimates

  • Expedite the Claim Process

  • Negotiate Final Recovery to the Insured’s Satisfaction

  • San Francisco Public Adjuster

So you’ve filed a water damage claim with your insurance?

Now what?

As the type and extent of water damage is situational, the typical process behind a water damage claim will vary for each individual. In addition to the difference in damages, each insurance carrier has their own policies and unique approach to determining pay outs to policyholders. However, even though the claims process will not be the same for everyone, it’s important to know what events may take place from the time your claim is filed to when the restoration is complete. The following is a standard timeline of events that may occur during your water damage claim, as well as some special tips to help ensure coverage and give you the best chance of receiving a fair adjustment from your insurance company.

Once you’ve filed a water damage claim, your insurance company will either come to your home themselves or send an expert for an inspection. Whoever comes will be looking at what the cause of the leak was, how it happened, and what hardwood flooring needs to be repaired or replaced. This whole process is called “field scoping” and is done in order to prepare an estimated cost of repairs for the insurer.

During this process, you may encounter several types of adjusters. It’s important to be aware of the differences between them, as the type of adjusters involved with your water damage claim may affect the estimate your insurance company receives and the quality of repairs that are done to your hardwood floors.

Desk Adjuster

A desk adjuster typically works for a single insurance company. They’re usually the person who calls you directly over the phone and sets up the appointments as well as working hand in hand with the field adjuster. Overall, the team manager will be the one who determines payout.

Field Insurance Adjuster

A field insurance adjuster typically works for a single insurance company. They’re usually the person who comes to inspect your home and do damage and repair estimates after water damage occurs. They also typically represent a single insurance company, keep in mind that their goal may be to keep repair and replacement estimates as low as possible.

Independent Adjuster

An independent adjuster is a third-party estimator hired by your insurance company. They’re typically used when insurance companies are short staffed, claim volume is high like after a large-scale natural disaster, or if the insurance company does not want to take liability for providing a “low-ball” estimate to clients.

Public Adjuster

A licensed public adjuster represents the policyholder. They will accompany the field insurance adjuster or independent adjuster during the field scoping process and are there to help negotiate a fair payout for the home or building owner. A public adjuster is not provided by the insurance company. Policyholders hire them to ensure their rights are upheld during the claims process.

Jung Park | Public Adjuster in San Francisco, CA

Excel is an independent licensed public adjusting company. We represent you, the policy holder, for damage losses to your property caused by water, fire, earthquake, flood and theft.

We are a strong advocate for the insured by navigating and expediting the arduous and complex maze of the claims process. We realize that every insured’s claim is unique and we prepare and tailor each claim to address the insured’s specific situation.

Excel is proud of our reputation for the swift and satisfactory recovery of settlements for damaged properties incurred by our clients. We use our expertise in protecting the insured from insufficient settlements from their insurance companies in the effort to restore your damaged property.

To help you decide if you should move forward with your claim on your own or with us at Excel, we offer a free consultation to help you make a peace of mind decision towards the recovery of your loss. We are a professional firm with the integrity and the passion to handle your claim to your complete satisfaction.

Signature
Junk Park, Public insurance adjuster in Los Angeles
Jung Park
Phone:

Phone: (213) 800-3333
Fax: (888) 327-7089

Address:

3530 Wilshire Blvd. Suite 685
Los Angeles, CA 90010

(213)800-3333
(213)800-3333
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claims@exceladjusters.com
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