Riverside Public Adjuster

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Your rights
Your rights

Insurance companies strive to reduce repair costs and limit payouts by exploiting policyholders’ inexperience. Our aim is to safeguard you and ensure that insurance companies fulfill their commitment to fair payments.

Our Specialties
Our Specialties

Excel Adjusters specializes in handling property losses for both residential and commercial properties, encompassing damages from water, fire, earthquakes, floods, and theft. As of now, we have successfully managed over 2,000 property claims.

How we do it
How we do it

Excel Adjusters Inc has over 20 years of experience in handling property claims. Our team of experts, including contractors with a background in property damage, is dedicated to ensuring our clients receive the proper amount for their damaged properties. We will guide you through the entire process, providing support and assistance every step of the way.

4200+

CLAIMS SETTLED

30+

YEARS OF EXPERIENCE

Millions Recovered

for Property Damage Claims

WHAT IS A RIVERSIDE PUBLIC INSURANCE ADJUSTER?

A Riverside public adjuster is a knowledgeable specialist who assists individuals in resolving their insurance claims. When policyholders submit claims to their insurance companies, these providers have their own adjusters advocating for their interests. Therefore, it is essential for policyholders to also seek the expertise of an independent Riverside insurance adjuster. These independent adjusters impartially evaluate the damages suffered by policyholders and determine a fair compensation amount based on the specific incident and resulting harm. A Riverside public adjuster frequently advises for a higher payout on claims compared to an insurance company appointed adjuster.

Why is that? It’s because the insurance company’s adjuster is focused on minimizing their costs rather than prioritizing your settlement. On the other hand, a Riverside public insurance claims adjuster works independently from your insurance company. Their objective is to thoroughly review your claim and ensure you receive the maximum compensation for your loss or damage.

Both adjusters handle the same claim but your Riverside public adjuster adopts a distinct auditing approach. Their investigation tends to be more exhaustive and comprehensive compared to the adjuster assigned by your insurance company. The company’s adjuster may not have the same level of commitment to uncovering all the facts and thoroughly examining every aspect of the incident to gain a comprehensive understanding of the situation. A dedicated Riverside public adjuster diligently collects all the required information and data to ensure a just and proper settlement amount.

Public Insurance Adjuster
How Does Public Adjuster Work For You

HOW DOES A RIVERSIDE PUBLIC ADJUSTER WORK FOR YOU?

Riverside Public insurance adjusters have a range of duties. Initially, they will thoroughly review all the facts and evidence pertaining to your claim. The standards for assessment are usually more stringent for Riverside public adjusters compared with adjusters appointed by insurance companies. After gathering and analyzing all the evidence, your insurance Riverside public adjuster will compile and present their findings, along with a suggested payout.

In numerous instances, the conclusions reached by the Riverside public adjuster and the insurance company’s adjuster do not align. When a disagreement arises, a negotiation is usually the course of action, and your Riverside public adjuster will work directly with your insurer to fast-track this process. You do not need to actively participate as the Riverside public adjuster takes care of all the necessary tasks.

Hire A Public Adjuster

SHOULD YOU HIRE A RIVERSIDE PUBLIC ADJUSTER?


To ensure a fair and maximum settlement, policyholders with substantial claims should consider hiring a Riverside public adjuster. The outcome of a claim can vary greatly depending on whether an adjuster is involved. Unfortunately, policyholders who navigate the claims process on their own often receive lower payouts. However, by enlisting the expertise of an independent adjuster, you can secure the compensation you truly deserve. Hiring a Riverside public adjuster can also save you the frustration of battling with your insurance company directly.

Hiring a Riverside public adjuster can enhance your chances of a favorable settlement by providing an expert evaluation of property insurance damage.

HOW MUCH DOES IT COST TO HIRE A RIVERSIDE PUBLIC ADJUSTER?


The fees for engaging a Riverside public adjuster can fluctuate. Independent adjusters are remunerated based on the scope and intricacy of the case they are handling on your behalf. Ensure clear understanding of compensation terms before entering into an agreement with a Riverside public adjuster. State insurance departments may impose a maximum fee for their services.

WILL YOUR ADJUSTER BE HANDLING THE CLAIM PERSONALLY?


Every Riverside public adjuster, equipped with full training and licensing, possesses the expertise to collaborate with insurance companies to resolve claims. The adjuster you retain is responsible for managing all aspects of the claims process, spanning from the initial investigation to negotiation. They serve as the intermediary between you and the insurance company, acting as your authorized representative. In cases necessitating negotiation to secure the rightful payout, the adjuster will negotiate on your behalf.

Yelp Testimonials
Testimonials
Excellent rating
Based on 107 reviews
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I saw a review that mentioned concern with Excel Adjusters rate and I had to update my review to emphasize that the percentage they take is reflective of how hard they work for you . I send everyone I know to them and they are so honest about what they think they can do for you and then they go above and beyond. In a city full of smoke and mirrors this company is a gem. My son and our home wouldn't be here without them.
Rachel V. profile picture
Rachel V.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had an amazing experience with Excel as they represented us during our insurance claim. Dealing directly with our insurance company was absolutely horrible until we contacted Excel for help, and it was a total game changer when they took over. Andrew and the entire Excel team were amazing to work with. He communicated everything on our behalf, was super responsive, and helped us navigate the lengthy process of dealing with our claim. They fought hard to get every penny we deserved in order to repair the damages covered under our insurance policy and took so much of the weight and stress off our shoulders. Because of Excel, we settled for 3x the amount of what the insurance originally offered. I highly recommend Excel to anyone dealing with insurance claims and can't thank them enough for helping us with this entire process!
Elijah Z. profile picture
Elijah Z.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
While the representative was polite and professional, their quote of 20% was double the rates of the four other public adjusters I contacted that same day. This was surprising, especially given that all adjusters are also overwhelmed with work during the Eaton and Palisade fire crisis. While the state does not explicitly cap public adjuster fees at a specific percentage, it indirectly limits the amount they can charge by ensuring the insured receives the full settlement amount offered by the insurer prior to any contract with the public adjuster. For residential claims, industry practice in California typically caps public adjuster fees at 10%, though this specific percentage may not be directly stated in Section 15027. A public adjuster quoting 20% for a residential claim may be considered unreasonable or exploitative, particularly during a crisis.
Matt C. profile picture
Matt C.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We worked with Excel Adjusters for over 2 years to recoup our flood damage from the insurance company. The insurance company was very uncooperative and changed their representative over 5 times. We are glad we went with Excel Adjusters, as they kept pushing insurance company for the proper payment. It was definitely worth working with Andrew and Mr. Park, and getting their help with our claim. There was no way the insurance company would have gotten us a fair claim if it wasn't for Andrew and Excel.
Jacky K. profile picture
Jacky K.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Excel Adjusters is an experienced and aggessive group that will get the full amount due to their clients from the insurance companies.
Butler W. profile picture
Butler W.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Isaac, thank you so much for helping my family during this difficult time. Having to move twice with two little ones was no fun, but coming back to our home was worth the wait. My family so appreciates everything you did for us, and would gladly take up your help if this were to occur again.
Melissa C. profile picture
Melissa C.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Personnel very responsible and Professional, Isaac from Excel Adjuster was very dedicated to help Us since the first day we call and explain the situation in our House. I recommend 100 % this Company to any dispute with the House Insurance Company. It is a secure and Quality service. Thank you for your services & most of all for Isaac who assisted us from day one to the end of the process.
Patricio L. profile picture
Patricio L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
A friend referred me to Excel Adjuster, Public Adjuster, Mr. Isaac was assigned to assist me in a broken pipe in my house. From day one Isaac assisted me guiding in all aspects till finalizing the recovery of my house construction. His expertise & experience this transition of repairs & relocation would had been a nightmare but thanks to him & your company we were able to reestablish in our home. My family & I are very happy & grateful for Isaac's guidance. All our calls were answered & patiently reinforced us of each procedure/step to follow. Thank you for your excellent service. Many blessings & assured your success for a wonderful assistance.
Marlene L. profile picture
Marlene L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had no idea that public adjustors even existed, but randomly heard about Excel (John Park) through a friend of ours. We are SO thankful for that chance conversation because it made such a huge difference. We discovered water damage from a hot water spring leak, which had been ongoing for several weeks. When we called our carrier, they sent an inspector who looked around our house and noticed the kitchen flooring had a slight mound. He did not crawl underneath the house, however. After that, we received notice from our carrier that we would be receiving what seemed like a very low payout. So we called Mr. Park at Excel. They immediately came and did a thorough inspection, going underneath our house. They discovered extensive water damage and mold issues in the crawl space under our house and up into our flooring and walls. It was a really bad situation (in fact our whole family had been taking turns being sick with fever for a couple weeks before this discovery). Mr. Park and Andrew got right to business and commenced remediation, helped get us long term housing, and negotiated a payout that was a world of a difference. Had we not called him we would only have received a fraction of the payout and more importantly, we may have continued living in that health hazard without fully remediating it. We would highly recommend him to anyone who is dealing with an insurance claim. Thank you Mr. Park and Andrew! - Yang Family
Jin Y. profile picture
Jin Y.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had water damage in our house due to pipe leakage and Mr. Park and Andrew were super responsive and helpful throughout the process, updating us about any progress/adjustments made. They made sure we were informed and taken care of. Would highly recommend Excel Adjusters to friends and family!
Aileen L. profile picture
Aileen L.

WHAT IS THE DIFFERENCE BETWEEN A RIVERSIDE PUBLIC ADJUSTER AND AN RIVERSIDE INSURANCE ADJUSTER?


When you file an insurance claim, an adjuster from the insurance company will review the facts and decide how much they think you should be paid. However, it’s important to remember that this adjuster is working for the insurance company, not for you. On the other hand, a Riverside public adjuster is on your side. Their goal is to make sure you get the maximum amount you deserve, while the insurance company wants to pay as little as possible. Working with a Riverside public adjuster can greatly increase your chances of receiving the full compensation you are entitled to.

A Riverside public adjuster does not have the ability to increase your payout for benefits that you are not eligible to receive. They will thoroughly analyze your insurance policy to determine the extent of your coverage and calculate a fair payout based on the policy’s terms. A reliable Riverside public adjuster will not exceed these limits in an attempt to secure a larger settlement.

Difference Between Public Adjuster And Insurance Adjuster
CALL FOR A FREE CONSULTATION

(213) 800-3333

Frequently Asked Questions for Public Adjusters in California

Hire a public adjuster when you’re dealing with a large or complex claim, such as major fire damage, serious water damage, or losses expected to exceed a few thousand dollars. Many homeowners also seek help if the insurer delays, denies, or underpays the claim.

Public adjusters handle most property-related claims covered by homeowners insurance, including fire, smoke, water damage, burst pipes, storms, theft, and vandalism. They focus solely on property damage and personal property, not medical or injury claims.

They document damage in detail, find hidden issues, review your policy, prepare estimates, and negotiate directly with the insurance company. This often leads to higher settlements and saves you time and stress.

Most public adjusters charge a contingency fee of about 10%–30% of the settlement difference, depending on claim size and complexity. You only pay if they recover money for you.

No. It’s illegal for insurers to penalize or cancel your policy just because you hired a public adjuster. Any premium changes usually relate to the claim itself, not your decision to seek representation.

Yes, if you have a significant claim. Public adjusters often secure higher settlements and handle the entire process for you. For small claims, hiring one may not be necessary.

Business Owner FAQs

Yes. Public adjusters represent businesses of all sizes, including offices, retail stores, warehouses, restaurants, and industrial properties. Many specialize in commercial losses and business interruption claims.

Commercial claims involve more detailed documentation, higher-value assets, and complex insurance policies. A public adjuster ensures accurate assessments, complete claim preparation, and strong negotiations, helping you recover faster and return to normal operations.

They handle fire, smoke, water damage, burst pipes, storms, theft, vandalism, equipment damage, and inventory losses. They also prepare detailed inventories and documentation tailored to business needs.

Absolutely. They calculate lost income, ongoing expenses, temporary relocation costs, payroll, and other financial impacts. Public adjusters use your financial data to build accurate BI claims and negotiate them with the insurer.

Commercial fees typically range from 10%–20% of the settlement. For very large claims, the percentage may be slightly lower. As with homeowners, public adjusters only get paid if you recover funds.

Yes. Commercial losses can seriously disrupt operations. Public adjusters help maximize recovery, shorten delays, and ensure the business receives the full compensation needed to rebuild and resume operations.

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