
Your rights
Insurance companies often have teams of professionals working to control claim costs and limit settlement amounts. Many policyholders are unfamiliar with the claims process, which can make it difficult to determine whether they are receiving the compensation they deserve. Our role is to advocate on your behalf, protect your interests, and help ensure your insurance carrier fulfills its contractual obligation to fairly evaluate and pay your covered property damage claim.

Our Specialties
We represent both residential and commercial property owners with insurance claims involving water damage, fire, earthquakes, flooding, theft, and other covered property losses. With experience handling more than 2,000 damaged property claims, Excel Adjusters has developed the knowledge and expertise needed to manage a wide range of complex insurance matters.

How we do it
Backed by more than 30+ years of public adjusting experience, Excel Adjusters Inc proudly serves homeowners and business owners in Rancho Santa Fe with knowledgeable insurance claim representation. Combined with our professional background in construction, we work diligently to help clients pursue the maximum settlement available under their policies while providing clear guidance and ongoing support throughout every stage of the claims process.
4200+
CLAIMS SETTLED
30+
YEARS OF COMBINED EXPERIENCE
Millions Recovered
for Property Damage Claims
WHAT IS
A RANCHO SANTA FE PUBLIC
ADJUSTER?

Rancho Santa Fe Public Adjuster
Our experienced team quickly develops and implements a strategic recovery plan designed around your specific situation. We work closely with you throughout the claims process to understand your priorities, protect your interests, and help address your immediate needs while pursuing the maximum recovery available under your insurance policy.
Insurance Claims We Handle:

Testimonials

You filed a claim with a Rancho Santa Fe Public Adjuster
Now what?
After your claim has been submitted, the insurance company will typically schedule an inspection by either sending one of its representatives or assigning an independent professional to evaluate the property. During this inspection, the adjuster determines what caused the damage, assesses the extent of the loss, and identifies which repairs or replacements may be necessary. This stage, commonly referred to as field scoping, serves as the foundation for the insurer’s repair estimate and proposed claim settlement.
As your claim progresses, you may interact with several different types of insurance adjusters, each serving a different role in evaluating your loss. Understanding these distinctions is important because the professionals assigned to your claim can directly influence the repair estimates, settlement negotiations, and ultimately the quality of the restoration work. This is one of the reasons many property owners in Rancho Santa Fe choose to work with a public adjuster. Below, we explain the various adjusters you may encounter during the insurance claims process.
Desk Adjuster
Your claim will typically be handled by a desk adjuster assigned by the insurance company. This person is usually your primary contact, arranging inspections, answering your questions about the claim and acting as a link with the field adjuster while the claim is being assessed. They also review claim documentation and play a key part in deciding what the insurance company will finally offer in settlement.
Field Insurance Adjuster
A field insurance adjuster is normally assigned by an insurance carrier to visit the damaged property at the scene. On this visit they record the extent of the damage, evaluate the repairs that will be needed and prepare an estimate to help the insurer determine claim payments. They may be making an assessment that will keep the cost of repair and replacement as low as possible because they are representing the insurance company.
Independent Adjuster
An independent adjuster is an outside insurance claims professional hired by the insurance company to help with investigations of claims. Insurance carriers frequently use independent adjusters when claim volumes surge, when staffing resources are limited, or when widespread disasters create an exceptionally large number of property losses. They aren’t directly working for the insurance company, but instead are working on the insurance company’s behalf during the claims process.
Rancho Santa Fe Public Adjuster
A licensed public adjuster is an individual who works solely for the policyholder, not for the insurance company. They accompany the field/ independent adjuster on the field inspection, carefully evaluate the damage to the property and negotiate directly with the insurance carrier to obtain a fair settlement. The property owner hires public adjusters and their main duty is to protect the policyholder’s interests and help ensure that all the benefits of the policy are properly considered.
Jung Park | Public Adjuster in Rancho Santa Fe, CA
Excel is an independent licensed public adjusting company. We represent you, the policy holder, for damage losses to your property caused by water, fire, earthquake, flood and theft.
We are a strong advocate for the insured by navigating and expediting the arduous and complex maze of the claims process. We realize that every insured’s claim is unique and we prepare and tailor each claim to address the insured’s specific situation.
Excel is proud of our reputation for the swift and satisfactory recovery of settlements for damaged properties incurred by our clients. We use our expertise in protecting the insured from insufficient settlements from their insurance companies in the effort to restore your damaged property.
To help you decide if you should move forward with your claim on your own or with us at Excel, we offer a free consultation to help you make a peace of mind decision towards the recovery of your loss. We are a professional firm with the integrity and the passion to handle your claim to your complete satisfaction.


Frequently Asked Questions for Public Adjusters in Rancho Santa Fe
Business Owner in Rancho Santa Fe FAQs


