Understanding the Commercial Insurance Claims Process


Dealing with commercial claims can be complicated, as insurance companies often aim to limit their payouts. When you file a claim, the first thing they do is send an adjuster to assess the damage. However, this adjuster works for the insurance company, which means their evaluation may not fully take your best interests into account.

The insurance company follows a standard process in handling claims. To maximize your compensation, it’s wise to hire a public adjuster. Excel Adjusters is here to support you. We offer:

  • Advocacy Against The Insurance Adjuster: To ensure your claim is handled fairly, we offer public insurance adjusters and professional guidance. Unlike the adjusters hired by your insurance company, public adjusters represent you and advocate for your best interests during the property assessment.
  • Insurance Industry Expertise: Our team of licensed insurance professionals in Chino Hills possesses in-depth industry knowledge, ensuring they can interpret policies, assess damages accurately, and negotiate effectively on your behalf with insurance carriers.
  • Expert Guidance Through the Claims Process: Filing an insurance claim can be stressful, especially when you’re tasked with gathering and presenting evidence to the insurance company. Our experienced public adjusters provide comprehensive support, helping you stay confident throughout the process, from the claim’s submission to the final settlement.
  • Efficient Communication with Insurance Companies: Thanks to our expertise in your commercial insurance policy, we can efficiently communicate with your insurance company. We work directly with their claims adjuster, using industry-specific language to ensure that your interests are fully represented, ultimately securing a fair and comprehensive settlement for your property repairs.

Why Us - Our Services


Providing Expert Loss Assessments

We connect you with experienced public adjusters and specialists who help strengthen your insurance claim. The input from independent experts is vital, as their assessments are focused on supporting your interests, not those of the insurance company.

Thorough Documentation of Damage

Once the damage is assessed, we carefully document all evidence, ensuring that every aspect of the damage is recorded. We also use the expertise of specialists to identify hidden damage that may be missed by the insurance company or you.

Strategic Development of Your Claim

As your public adjuster, we invest time in thoroughly reviewing your insurance policy. This enables us to develop a claims strategy that is designed to maximize your payout based on the specific details of your policy and property.

Why Us - Our Services
Providing Full Proof of Loss

Providing Comprehensive Proof of Loss

Thanks to our detailed documentation and extensive knowledge of your policy, we provide a complete proof of loss, ensuring your insurance company has all the evidence needed to process your claim.

Managing Communications with Insurance Companies

We take care of all communication with the insurer, reducing your stress. As your claim progresses, we keep you informed and walk you through every step of the fire insurance claim process.

Securing the Best Possible Settlement

We are committed to negotiating the best possible settlement for your claim. Our team uses expert negotiation tactics to maximize your payout and ensure a fair resolution.

What Our Commercial Claims Services Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Severe weather, including wind and hail from thunderstorms, often causes significant damage to commercial properties. We’ll have a public adjuster assess the damage to your roof and other areas of your property in Chino Hills.

  • Fire Damage Claims:
  • Fire damage is often more complex than it appears, with hidden issues like smoke damage and broken pipes. We ensure that a professional hygienist thoroughly evaluates your property before the claim process starts.

  • Water Damage Claims:
  • Water damage can result in high repair costs, but we’re here to help. We’ll identify the source of the damage and gather all the evidence needed to file a successful claim.

  • Vandalism Claims:
  • Vandalism can create major headaches for businesses, particularly when it affects restrooms or the exterior of your property. We’ll develop a detailed property insurance claim to help you clean up and replace vandalized assets.

  • Theft & Burglary Claims:
  • Even with protective measures, theft and burglary can still occur. If this happens, we’ll carefully document the stolen property to ensure you receive the appropriate compensation to replace everything lost.

  • Personalized Claims:
  • Every claim is different. Our public adjusters give individualized attention to each case, tailoring their strategy to meet your specific property damage needs.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

Businesses file commercial insurance claims to request financial compensation for damages or losses affecting their property, assets, or operations. These claims cover events such as storm damage or vandalism, as specified by the terms of their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Most commercial insurance policies provide protection against damages resulting from storms, natural disasters, business interruptions, theft, liability, and worker injuries. However, coverage can vary by region and policy type, so it’s wise to carefully examine your policy before starting the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The primary difference between a fire claims public adjuster and an insurance adjuster lies in their loyalty. An insurance company assigns an independent adjuster to handle your claim, who may be inclined to minimize the payout in the company’s favor. A public adjuster, on the other hand, is hired by you to ensure your interests are fully represented.

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How can I prevent disputes with my insurance company?

A public insurance adjuster is key to preventing disputes. Through meticulous evidence gathering, a solid understanding of your policy, and consistent communication, they help ensure that misunderstandings don’t arise during the claims process.

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How much does hiring a public adjuster cost?

The fee structure for public adjusters usually involves a percentage of the settlement, which motivates them to work hard for the best possible outcome for you.

Call:(213) 800-3333
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