Understanding the Commercial Insurance Claims Process


Commercial claims can be complex, as insurance companies generally want to minimize payouts. When you file a claim, their first move is to send an adjuster to evaluate the damage. However, keep in mind that this adjuster works for the insurance company, not for you, so they may not focus on your best interests.

Typically, the insurance company follows a set of procedures during the claims process. To make sure you get the most from your claim, hiring a public adjuster is a good idea. Excel Adjusters is here to guide you. We offer:

  • Advocacy Against The Insurance Adjuster: We provide access to public insurance adjusters and expert guidance to make sure the claims process isn’t skewed by the insurance company. A public adjuster will represent you throughout the property evaluation, ensuring a fair and unbiased assessment.
  • Insurance Industry Expertise: In Irvine, our licensed insurance professionals are experts in the field, capable of interpreting policies, assessing damages, and negotiating strategically with insurance carriers to secure the best outcome.
  • Expert Guidance Through the Claims Process: The insurance claims process can feel overwhelming, especially when you need to prove your case. Our experienced public adjusters offer valuable expertise, ensuring that you're fully supported and confident from the moment you file the claim until you receive your final settlement.
  • Efficient Communication with Insurance Companies: Our comprehensive knowledge of your commercial insurance policy allows us to engage with your insurance company in a way that ensures clarity and effectiveness. We handle communication with their claims adjuster, ensuring that your interests are well-represented and leading to a fair settlement for the repair of your property.

Why Us - Our Services


Loss Assessments with Expert Support

We have the right connections to bring in experienced public adjusters and other specialists to reinforce your claim. Independent experts play a crucial role, ensuring that the evidence they gather and the conclusions they draw are aligned with your best interests, not the insurance company’s.

Documenting Property Damage in Detail

After assessing the damage, we go through every detail, carefully documenting all visible and hidden damage. We bring in specialists to uncover any damage that might otherwise be overlooked, ensuring your claim is fully supported.

Developing an Effective Claims Strategy

When we take on your case, we carefully study your insurance policies to understand the coverage you have. Our goal is to create a claims strategy that maximizes your potential payout based on the details of your policy and the unique aspects of your property.

Why Us - Our Services
Providing Full Proof of Loss

Complete Proof of Loss Documentation

Through our thorough documentation and in-depth understanding of your insurance policy, we ensure that we provide complete proof of loss to your insurance company, enhancing the likelihood of a successful claim.

Managing All Case Communications

We take over all communications between you and the insurance company, allowing you to focus on other things. We also provide guidance throughout the fire insurance claim process, updating you on our progress as we go.

Negotiating the Maximum Settlement

With our strong negotiation skills, we work hard to secure the maximum payout for your insurance claim. We ensure you receive the fair compensation you deserve by negotiating effectively with the insurance company.

What Our Commercial Claims Services Cover


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Severe weather, including wind and hail, can cause substantial damage to your commercial property. We’ll send a public adjuster to inspect your roof and other property areas in Irvine for any damage caused.

  • Fire Damage Claims:
  • Fire damage often includes hidden problems like smoke, water damage from firefighting efforts, and broken pipes. We’ll ensure a professional hygienist inspects your property in-depth before we start the claim process.

  • Water Damage Claims:
  • Water damage can be both expensive and disruptive. We’ll help identify the source of the damage and gather all required evidence to ensure a strong insurance claim.

  • Vandalism Claims:
  • Vandalism can be frustrating for businesses, especially when it occurs in restrooms or on the outside of your building. We’ll help you file a detailed property insurance claim to cover the costs of cleaning and replacing vandalized property.

  • Theft & Burglary Claims:
  • Theft and burglary can happen even with the best security measures in place. In these situations, we’ll document all stolen items carefully to make sure you get the payout necessary to replace lost goods and property.

  • Personalized Claims:
  • We know that every claim is different. Our public adjusters provide personalized care, adjusting their approach to suit the specific type of property damage you’ve suffered.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

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What is a commercial insurance claim?

A commercial insurance claim is an appeal made by businesses to their insurance provider, requesting compensation for damages or losses to their property, assets, or operations. Whether the cause is storm damage, vandalism, or another event, the claim is handled according to the business’s commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Commercial insurance typically covers a wide range of risks, such as damage from storms, natural disasters, business interruptions, theft, liability, and worker injuries. Be sure to review your policy, as coverage may differ by region and policy type, before you begin the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The main distinction between a fire claims public adjuster and an insurance adjuster is who they represent. Insurance companies hire independent adjusters who may have the company’s interests at heart, potentially biasing their evaluation. A public adjuster, however, is someone you hire to represent your interests and maximize your claim settlement.

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How can I prevent disputes with my insurance company?

The best way to avoid conflicts is by hiring a public insurance adjuster. They will collect the necessary evidence, interpret your policy properly, and keep communication open, all of which work together to reduce the likelihood of disputes.

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How much does hiring a public adjuster cost?

Public adjusters generally earn a percentage of the final settlement, ensuring they are dedicated to getting you the best possible results.

Call:(213) 800-3333
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