Understanding the Commercial Insurance Claims Process


Commercial claims are often complex, with insurance companies prioritizing the minimization of payouts. When you file a claim, the insurance company's initial action is to send their own adjuster to assess the damage. Unlike an independent adjuster, this adjuster does not have your interests at heart.

Typically, the insurance company will follow these steps:

  • Adjudication: To start, you must submit proof of loss documentation to your insurance company. The company will then dispatch their adjusters to evaluate your property and collect evidence. Engaging an independent adjuster at this stage is crucial to protect your interests.
  • Submission: After gathering evidence, the next step is to submit your insurance claim. This process can be time-consuming, and the assistance of a public adjuster often yields more favorable results. If you do not receive a response within 30 days, you may need to provide additional proof-of-loss documentation to your insurer.
  • Payment: Once your claim reaches a successful settlement, you can expect payment within a few days to a few weeks. Claims at the lower end of the spectrum are typically processed more quickly, while modified claims may take up to six weeks.

To streamline the claims process, consider hiring a public adjuster in Los Angeles. Excel Adjusters can assist you with:

The Insurance Adjuster
  • Advocacy Against The Insurance Adjuster
  • To ensure an unbiased claims process, we offer public insurance adjusters and expert guidance. Unlike the insurance company's adjuster, a public adjuster works on your behalf to level the playing field. Throughout the assessment of your property, you will have a skilled advocate supporting your interests.

  • Insurance Industry Expertise
  • Our licensed insurance professionals possess extensive experience in the field, allowing them to interpret policies, accurately assess damages, and negotiate effectively with insurance carriers.

  • Expert Guidance Through the Claims Process
  • Navigating the insurance claims process can be highly challenging, particularly when it comes to gathering detailed evidence and communicating it effectively to your insurance provider. Our experienced public adjusters offer expert assistance, ensuring that you remain confident and well-informed from the initial claim filing through to the final settlement.

  • Efficient Communication with Insurance Companies
  • With our extensive expertise in commercial insurance policies, we communicate seamlessly and efficiently with your insurance company. We engage with them and their claims adjusters using terminology they understand, ensuring your interests are thoroughly represented throughout the process. This approach leads to a fair and equitable settlement, providing you with the resources needed to restore your property.

Efficient Communication
Advocacy Against The Insurance Adjuster

Why Us - Our Services


Providing Loss Assessments Experts as Needed

Our network comprises public adjusters and various experts in Los Angeles, all crucial for enhancing your insurance claim. Engaging independent professionals is essential, as their gathered evidence and assessments will support your interests, rather than those of the insurance company.

Documenting Property Damage

After evaluating the extent of the damages, we meticulously document all relevant evidence to support your insurance claim. This includes identifying any overlooked damage, as we engage the appropriate experts to detect issues that may be missed by you or your insurance company.

Claims Strategy Development

When you engage a public adjuster, we conduct a thorough review of your insurance policies. Our goal is to develop a customized claims strategy that allows for fair and reasonable insurance benefits, tailored to the specific details of your policy and property.

Why Us - Our Services
Providing Full Proof of Loss

Providing Full Proof of Loss

Our comprehensive documentation of evidence and deep understanding of policy details enable us to present a complete proof of loss to your insurance company.

Managing Complex Communications

We manage all communications between the policyholder and the insurance company until the claim is resolved, striving to make your experience as smooth and stress-free as possible. Additionally, we guide you through the entire fire insurance claim process and provide regular updates on our progress.

Negotiation for Fair and Reasonable Settlement

Our exceptional negotiation skills with insurance companies ensure fair and just settlements. Leveraging our expertise, we work diligently to secure fair and reasonable payouts for your insurance claims.

WHAT OUR COMMERCIAL CLAIMS SERVICES IN LOS ANGELES COVER


Commercial Claims Services Cover
  • Wind & Hail Damage Claims:
  • Wind and hail damage, commonly resulting from thunderstorms and severe weather, is a frequent concern for commercial properties. We will dispatch a public insurance adjuster to assess the damage to your roof and other areas of your property.

  • Fire Damage Claims:
  • Fire damage claims can be complex due to potential hidden issues, such as smoke residue and damaged pipes. To address this, we arrange for a professional hygienist to conduct a thorough assessment of your property before initiating the claim process.

  • Water Damage Claims:
  • Water damage can be both devastating and costly. We work diligently to identify the source and collect all necessary evidence to present a thorough and comprehensive insurance claim.

  • Vandalism Claims:
  • Vandalism can pose significant challenges for businesses, especially in restrooms and on the building's exterior. Rely on us to develop a property insurance claim that supports you in cleaning and replacing vandalized property.

  • Theft & Burglary Claims:
  • Despite protective measures, theft and burglary can still impact your business. In such cases, we meticulously document all stolen items to ensure you receive the compensation necessary to replace the stolen property.

  • Personalized Claims:
  • We understand that each insurance claim is unique. Our public adjusters offer personalized attention, tailoring their approach to address the specific type of property damage you have experienced.

Providing Full Proof of Loss

Commercial Insurance Claims FAQ

faq icon
What is a commercial insurance claim?

Businesses and companies in Los Angeles file commercial insurance claims with their insurers to secure financial compensation for losses or damages. This compensation can cover property, assets, or operational disruptions resulting from events like storms or vandalism, as detailed in their commercial insurance policy.

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What types of damages are typically covered by commercial insurance?

Commercial insurance generally covers a range of risks including damage from storms and natural disasters, business interruptions, theft, liability, and employee injuries. However, coverage details can differ based on your location and the type of policy you hold. To ensure you fully understand what’s covered and how to proceed with a claim, it’s crucial to review your policy carefully before initiating the claims process.

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What is the difference between a public insurance adjuster and an insurance company adjuster?

The main difference between a fire claims public adjuster and an insurance adjuster lies in whose interests they represent. Insurance companies often hire independent adjusters to handle claims, which may lead to outcomes that favor the insurer. On the other hand, a public adjuster is hired by you directly to advocate for your interests, ensuring that you receive a fair and comprehensive settlement throughout the claims process.

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How can I prevent disputes with my insurance company?

To prevent disputes, hiring a public insurance adjuster in Los Angeles is a prudent choice. They will collect and document evidence, thoroughly review your policy, and maintain clear communication throughout the process, all of which contribute to minimizing potential conflicts and ensuring a smoother claims experience.

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How much does hiring a public adjuster in Los Angeles cost?

Public adjusters typically charge a fee as a percentage of the settlement, which aligns their interests with yours and motivates them to secure a fair and reasonable outcome for your claim.

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