Insurance Policy Experts. Unmatched Client Advocacy.
Disasters on your property can have a major impact on your business, which is critical for your livelihood. To ensure your business stays healthy, you need a fair insurance settlement, but understanding the claims process might be difficult. Lack of clarity may allow the insurance company to underpay or deny your claims.
If your property has suffered damage from a disaster, theft, or other business-related issues, a public adjuster can help. These professionals are experts in commercial insurance claims and have the experience to assist property owners and renters.
Since 1997, Excel Adjusters has successfully settled more than 2,200 property damage claims. With over 24 years of experience, we are experts in understanding your insurance policy. Our goal is to alleviate the burden of the claims process and secure the best possible settlement for business owners.
Understanding the Commercial Insurance Claims Process
Insurance companies often try to pay out as little as possible, making commercial claims a complex matter. After you file a claim, they will send their adjuster to assess the damage. However, their adjuster is focused on the company’s interests rather than advocating for you.
Generally, the insurance company will handle things in the following way:
- Adjudication: The first step is submitting proof of loss documentation to your insurance company. The company’s adjusters will evaluate the property and gather evidence. To protect your interests, it’s crucial to have an independent adjuster involved at this point.
- Submission: Once the evidence has been gathered, the next step is to file the insurance claim. This can take some time, but hiring a public adjuster can help achieve better results. If there’s no response within 30 days, you’ll likely need to send additional proof of loss to your insurance company.
- Payment: After a successful settlement, you’ll receive payment within a few days to a few weeks. Claims with lower amounts are faster to process, while those that have been altered can take up to 6 weeks.
For optimal results, hiring a public adjuster is a smart choice. That’s where Excel Adjusters comes in. We offer the following services:
- Advocacy Against The Insurance Adjuster
- Insurance Industry Expertise
We offer public insurance adjusters and expert advice to protect you from an unfair claims process. A public adjuster will ensure the process is more balanced than when dealing with the insurance company’s adjuster. While your property is being evaluated, you’ll have an advocate focused on your needs.
Our licensed insurance specialists possess a wealth of knowledge about the industry, giving them the ability to analyze policies, evaluate damages, and negotiate successfully with insurance providers.
- Expert Guidance Through the Claims Process
- Efficient Communication with Insurance Companies
Navigating the claims process is often stressful, particularly when you need to gather evidence and present it to the insurance company. Our experienced public adjusters will guide you through each step, ensuring you’re confident from the claim filing to the final settlement.
Our expert knowledge of your commercial insurance policy ensures we can communicate effectively with your insurance company. We interact with them and their adjuster in a way that protects your interests throughout the claims process. The result is a fair settlement that provides the necessary funds for property repairs.
Why Us - Our Services
Providing Loss Assessments Experts as Needed
We have established relationships with public adjusters and other specialists to support your insurance claim. Independent experts are important because their evidence and analysis will prioritize your interests, not those of the insurance company.
Documenting Property Damage
After evaluating the damage, we document all evidence to support your insurance claim in detail. With the help of the right experts, we identify hidden damage that may not be apparent to you or the insurance company.
Claims Strategy Development
With a public adjuster, we invest time in reviewing your personal insurance policies. This allows us to create a claims strategy that aims to maximize your insurance claims based on the specifics of your policy and property.
Providing Full Proof of Loss
Thanks to our detailed evidence and in-depth policy knowledge, we will be able to provide your insurance company with full proof of loss.
Managing Complex Communications
We manage all communication between you and the insurance company, handling everything until the case is settled. We will guide you through the fire insurance claim process, ensuring you are kept up to date with our progress.
Negotiation for The Maximum Settlement
We specialize in negotiating with insurance companies to secure fair and just settlements. Our expertise allows us to achieve the best possible payouts when you file a claim.
What Our Commercial Claims Services Cover
- Wind & Hail Damage Claims:
- Fire Damage Claims:
- Water Damage Claims:
Wind and hail damage, typically caused by thunderstorms and severe weather, is a widespread issue for commercial properties. A public insurance adjuster will be sent to assess the damage to your roof and other areas of your property.
Due to hidden damage like smoke and broken pipes, fire damage claims can be tricky. We’ll ensure a professional hygienist inspects your property thoroughly before initiating the claims process.
The impact of water damage can be costly and overwhelming, but we make sure to find the source and collect all the evidence needed to back your insurance claim.
- Vandalism Claims:
- Theft & Burglary Claims:
- Personalized Claims:
Vandalism can disrupt business operations, especially when it damages restrooms and the building’s exterior. We will work with you to develop a property insurance claim that covers the costs of cleaning and replacing the vandalized property.
Even with protective measures, theft and burglary can still take place. We will ensure everything stolen is documented in detail to ensure you receive the necessary payout for replacing your property.
Understanding that every claim is different, we offer personalized service. Our public adjusters customize their approach based on the specific property damage you’ve experienced.
What is a commercial insurance claim?
When businesses file a commercial insurance claim, they request compensation from their insurer. This compensation helps cover losses or damages to property, assets, or operations, as defined in the policy.
What types of damages are typically covered by commercial insurance?
Commercial insurance typically covers storm damage, natural disasters, business interruptions, theft, liability, and worker injuries. Be sure to check your policy for specific details, as coverage can differ by region and policy type before filing a claim.
What is the difference between a public insurance adjuster and an insurance company adjuster?
The difference between a fire claims public adjuster and an insurance adjuster is who they represent. Insurance companies assign independent adjusters who may act in their best interests, possibly affecting the claim outcome. A public adjuster is hired by you to focus on securing the best settlement for you.
How can I prevent disputes with my insurance company?
Hiring a public insurance adjuster is an effective way to avoid disputes. By collecting evidence, reviewing your policy, and maintaining clear communication, potential conflicts can be minimized.
How much does hiring a public adjuster cost?
Public adjusters generally charge a percentage of the settlement, ensuring they are motivated to get the best results for you.
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