Malibu Public Adjuster

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Your rights
Your rights

Insurance companies often try to reduce repair costs and payouts to policyholders by exploiting their lack of knowledge. Our services help protect you by ensuring insurance companies fulfill their responsibility to make appropriate payments.

Our Specialties
Our Specialties

Excel Adjusters is a trusted name in handling property loss for both residential and commercial properties. Our expert team deals with water, fire, earthquake, flood, and theft claims. With a vast experience of over 2,000 successfully handled damaged property claims, you can rely on our unmatched expertise.

How we do it
How we do it

Excel Adjusters Inc, with over 20 years of experience in handling property claims and a background in contracting, is dedicated to ensuring our clients receive the appropriate compensation for their damaged properties. We are focused on providing guidance to our insured clients throughout the entire process.

4200+

CLAIMS SETTLED

30+

YEARS OF COMBINED EXPERIENCE

Millions Recovered

for Property Damage Claims

WHAT IS A MALIBU PUBLIC INSURANCE ADJUSTER?

A Malibu public adjuster is an unbiased expert who assists individuals in resolving their insurance claims. When policyholders submit claims to their insurance company, the company has their own adjuster. It is important for policyholders to also have an independent Malibu insurance adjuster working on their behalf. This adjuster will evaluate the losses suffered by the policyholder and determine a fair compensation based on the incident and resulting damages. In many cases, a Malibu public adjuster will propose a higher payout compared to an adjuster employed by the insurance company.

Why is that? It’s because the insurance company’s adjuster is focused on minimizing their costs, which may not align with your best interests. On the other hand, a Malibu public insurance claims adjuster operates independently and reviews your claim to ensure the maximum payout that matches the extent of your loss or damage.

While both types of adjusters handle the same claim, a Malibu public adjuster may adopt a distinct approach during the auditing process. Their investigation can often be more comprehensive and thorough compared to the adjuster assigned by your insurance company. The insurance company’s adjuster might not be as dedicated to uncovering all the facts and exploring every facet of the incident to gain a complete understanding of the overall situation. An independent Malibu public adjuster conducts this additional level of inquiry to gather all the information and data needed to determine a fair and suitable settlement amount.

Public Insurance Adjuster
How Does Public Adjuster Work For You

HOW DOES A MALIBU PUBLIC ADJUSTER WORK FOR YOU?

Malibu Public Insurance Adjusters bear various responsibilities. They first thoroughly assess all the relevant facts and evidence pertaining to your claim. It’s worth noting that the level of scrutiny exercised by a Malibu public adjuster is often higher compared to an adjuster appointed by an insurance company. Once all the evidence has been gathered and examined, your insurance Malibu public adjuster will compile and present their findings along with a recommended payout.

The findings of the Malibu public adjuster and the insurance company’s adjuster often differ. When this happens, a negotiation is usually the next step. Your Malibu public adjuster will work with your insurer to speed up this process, requiring no participation from you. They will handle all the work on your behalf.

Hire A Public Adjuster

SHOULD YOU HIRE A MALIBU PUBLIC ADJUSTER?


Consider hiring a Malibu public adjuster if you have a substantial claim. The outcome of your case can greatly differ depending on whether or not you have professional assistance. Unfortunately, policyholders who file claims on their own often receive less compensation. However, working with an independent adjuster can ensure you receive the maximum settlement you deserve. Hiring a Malibu public adjuster can also save you the hassle of battling the insurance company on your own.

Working with a Malibu public adjuster does not guarantee a better settlement but it definitely helps in presenting a detailed evaluation of the case by an individual who is trained in determining property insurance damage.

HOW MUCH DOES IT COST TO HIRE A MALIBU PUBLIC ADJUSTER?


The cost of hiring a Malibu public adjuster can vary depending on the case. Independent adjusters are compensated based on the size and complexity of the investigation. Before agreeing to hire one, make sure both parties fully understand the compensation details. Some state insurance departments have set a maximum fee for Malibu public adjusters’ services.

WILL YOUR ADJUSTER BE HANDLING THE CLAIM PERSONALLY?


Each Malibu public adjuster who is both licensed and well-trained is well-versed in the intricacies of working with insurance companies to settle claims. The adjuster you bring on board is responsible for managing all aspects of the claims process, ranging from conducting investigations to handling negotiations. Serving as your authorized representative, they bridge the communication between you and the insurance company. If negotiation becomes a necessity in securing the appropriate payout, the adjuster will undertake negotiations on your behalf.

Yelp Testimonials
Testimonials
Excellent rating
Based on 107 reviews
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I saw a review that mentioned concern with Excel Adjusters rate and I had to update my review to emphasize that the percentage they take is reflective of how hard they work for you . I send everyone I know to them and they are so honest about what they think they can do for you and then they go above and beyond. In a city full of smoke and mirrors this company is a gem. My son and our home wouldn't be here without them.
Rachel V. profile picture
Rachel V.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had an amazing experience with Excel as they represented us during our insurance claim. Dealing directly with our insurance company was absolutely horrible until we contacted Excel for help, and it was a total game changer when they took over. Andrew and the entire Excel team were amazing to work with. He communicated everything on our behalf, was super responsive, and helped us navigate the lengthy process of dealing with our claim. They fought hard to get every penny we deserved in order to repair the damages covered under our insurance policy and took so much of the weight and stress off our shoulders. Because of Excel, we settled for 3x the amount of what the insurance originally offered. I highly recommend Excel to anyone dealing with insurance claims and can't thank them enough for helping us with this entire process!
Elijah Z. profile picture
Elijah Z.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
While the representative was polite and professional, their quote of 20% was double the rates of the four other public adjusters I contacted that same day. This was surprising, especially given that all adjusters are also overwhelmed with work during the Eaton and Palisade fire crisis. While the state does not explicitly cap public adjuster fees at a specific percentage, it indirectly limits the amount they can charge by ensuring the insured receives the full settlement amount offered by the insurer prior to any contract with the public adjuster. For residential claims, industry practice in California typically caps public adjuster fees at 10%, though this specific percentage may not be directly stated in Section 15027. A public adjuster quoting 20% for a residential claim may be considered unreasonable or exploitative, particularly during a crisis.
Matt C. profile picture
Matt C.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We worked with Excel Adjusters for over 2 years to recoup our flood damage from the insurance company. The insurance company was very uncooperative and changed their representative over 5 times. We are glad we went with Excel Adjusters, as they kept pushing insurance company for the proper payment. It was definitely worth working with Andrew and Mr. Park, and getting their help with our claim. There was no way the insurance company would have gotten us a fair claim if it wasn't for Andrew and Excel.
Jacky K. profile picture
Jacky K.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Excel Adjusters is an experienced and aggessive group that will get the full amount due to their clients from the insurance companies.
Butler W. profile picture
Butler W.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Isaac, thank you so much for helping my family during this difficult time. Having to move twice with two little ones was no fun, but coming back to our home was worth the wait. My family so appreciates everything you did for us, and would gladly take up your help if this were to occur again.
Melissa C. profile picture
Melissa C.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Personnel very responsible and Professional, Isaac from Excel Adjuster was very dedicated to help Us since the first day we call and explain the situation in our House. I recommend 100 % this Company to any dispute with the House Insurance Company. It is a secure and Quality service. Thank you for your services & most of all for Isaac who assisted us from day one to the end of the process.
Patricio L. profile picture
Patricio L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
A friend referred me to Excel Adjuster, Public Adjuster, Mr. Isaac was assigned to assist me in a broken pipe in my house. From day one Isaac assisted me guiding in all aspects till finalizing the recovery of my house construction. His expertise & experience this transition of repairs & relocation would had been a nightmare but thanks to him & your company we were able to reestablish in our home. My family & I are very happy & grateful for Isaac's guidance. All our calls were answered & patiently reinforced us of each procedure/step to follow. Thank you for your excellent service. Many blessings & assured your success for a wonderful assistance.
Marlene L. profile picture
Marlene L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had no idea that public adjustors even existed, but randomly heard about Excel (John Park) through a friend of ours. We are SO thankful for that chance conversation because it made such a huge difference. We discovered water damage from a hot water spring leak, which had been ongoing for several weeks. When we called our carrier, they sent an inspector who looked around our house and noticed the kitchen flooring had a slight mound. He did not crawl underneath the house, however. After that, we received notice from our carrier that we would be receiving what seemed like a very low payout. So we called Mr. Park at Excel. They immediately came and did a thorough inspection, going underneath our house. They discovered extensive water damage and mold issues in the crawl space under our house and up into our flooring and walls. It was a really bad situation (in fact our whole family had been taking turns being sick with fever for a couple weeks before this discovery). Mr. Park and Andrew got right to business and commenced remediation, helped get us long term housing, and negotiated a payout that was a world of a difference. Had we not called him we would only have received a fraction of the payout and more importantly, we may have continued living in that health hazard without fully remediating it. We would highly recommend him to anyone who is dealing with an insurance claim. Thank you Mr. Park and Andrew! - Yang Family
Jin Y. profile picture
Jin Y.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had water damage in our house due to pipe leakage and Mr. Park and Andrew were super responsive and helpful throughout the process, updating us about any progress/adjustments made. They made sure we were informed and taken care of. Would highly recommend Excel Adjusters to friends and family!
Aileen L. profile picture
Aileen L.

WHAT IS THE DIFFERENCE BETWEEN A MALIBU PUBLIC ADJUSTER AND AN MALIBU INSURANCE ADJUSTER?


When you file a claim with an insurance company, they will send their own adjuster to assess and verify the details of your claim. This adjuster will then determine the amount of money they think you should receive. However, it’s important to remember that this adjuster is working for the insurance company, not for you.

On the other hand, a Malibu public adjuster works solely on your behalf. Their goal is to make sure you receive the maximum amount of compensation that you deserve. While the insurance company wants to pay out as little as possible, a Malibu public adjuster can be a valuable asset in ensuring you get the payout you are entitled to.

A Malibu public adjuster cannot increase your payout for benefits you are not eligible for. They will assess your insurance policy to determine the extent of your coverage and calculate a suitable payment according to the policy’s terms. A trustworthy Malibu public adjuster will not try to exceed these limits in order to secure a larger settlement.

Difference Between Public Adjuster And Insurance Adjuster
CALL FOR A FREE CONSULTATION

(213) 800-3333

Frequently Asked Questions for Public Adjusters in California

Hire a public adjuster when you’re dealing with a large or complex claim, such as major fire damage, serious water damage, or losses expected to exceed a few thousand dollars. Many homeowners also seek help if the insurer delays, denies, or underpays the claim.

Public adjusters handle most property-related claims covered by homeowners insurance, including fire, smoke, water damage, burst pipes, storms, theft, and vandalism. They focus solely on property damage and personal property, not medical or injury claims.

They document damage in detail, find hidden issues, review your policy, prepare estimates, and negotiate directly with the insurance company. This often leads to higher settlements and saves you time and stress.

Most public adjusters charge a contingency fee of about 10%–30% of the settlement difference, depending on claim size and complexity. You only pay if they recover money for you.

No. It’s illegal for insurers to penalize or cancel your policy just because you hired a public adjuster. Any premium changes usually relate to the claim itself, not your decision to seek representation.

Yes, if you have a significant claim. Public adjusters often secure higher settlements and handle the entire process for you. For small claims, hiring one may not be necessary.

Business Owner FAQs

Yes. Public adjusters represent businesses of all sizes, including offices, retail stores, warehouses, restaurants, and industrial properties. Many specialize in commercial losses and business interruption claims.

Commercial claims involve more detailed documentation, higher-value assets, and complex insurance policies. A public adjuster ensures accurate assessments, complete claim preparation, and strong negotiations, helping you recover faster and return to normal operations.

They handle fire, smoke, water damage, burst pipes, storms, theft, vandalism, equipment damage, and inventory losses. They also prepare detailed inventories and documentation tailored to business needs.

Absolutely. They calculate lost income, ongoing expenses, temporary relocation costs, payroll, and other financial impacts. Public adjusters use your financial data to build accurate BI claims and negotiate them with the insurer.

Commercial fees typically range from 10%–20% of the settlement. For very large claims, the percentage may be slightly lower. As with homeowners, public adjusters only get paid if you recover funds.

Yes. Commercial losses can seriously disrupt operations. Public adjusters help maximize recovery, shorten delays, and ensure the business receives the full compensation needed to rebuild and resume operations.

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