Experiencing theft is a nightmare for any property owner. When it does occur, it can come as a shock and leave you feeling overwhelmed and uncertain about what to do next. You might feel rushed to resolve the situation, skipping important steps in the insurance claim process, which can impact your ability to secure a fair and reasonable settlement.
At Excel Adjusters, we help guide you through the entire theft claims process, making sure every detail is handled with care so that you receive the compensation you deserve.
Theft is defined as knowingly and intentionally taking another person’s property. This can include:
It’s important to verify if your insurance policy includes coverage for theft and vandalism. Contact your insurance provider to confirm what is covered and if there are any limitations or exclusions. For example, some policies might cap reimbursement for stolen items, which might not fully cover the value of the items taken. You’ll also want to clarify whether your policy covers the actual cash value or replacement cost of stolen items, as this can significantly affect the outcome of your theft or vandalism insurance claim.
While it’s impossible to eliminate the risk of theft, there are several steps you can take to reduce the likelihood of it happening:
Preparing for the worst-case scenario can help build a stronger case if theft occurs. Some proactive steps include:
If your property has been burglarized or vandalized, follow these steps to protect your theft insurance claim and increase your chances of receiving a fair and reasonable settlement:
Before re-entering your property, confirm it is safe. If you suspect someone is still inside, contact local law enforcement immediately.
Filing an official police report is very important. It creates an official record of the theft or vandalism, which is necessary for theft and vandalism insurance claims.
Document any damage or missing items through photos. This evidence will be vital when filing your vandalism insurance claim or theft claim.
Navigating the insurance claim process after a theft can be complicated. Insurance companies rely heavily on their adjusters (known as independent adjusters) to assess claims, and these adjusters are not working in your favor. They might even look for every reason not to reimburse you for the theft and/or damages.
Hiring a licensed public insurance adjuster, such as our team at Excel Adjusters, can make a significant difference in securing a fair and reasonable settlement for your property claims. We are independent and work solely for you, not the insurance company.
Once you’ve contacted the police and Excel Adjusters, it’s important to create a detailed list of all stolen and damaged items to prove ownership and substantiate value. Include:
At Excel Adjusters, our goal is to help you navigate the insurance claims process and secure a fair and reasonable settlement for your theft or vandalism insurance claim. As independent public adjusters in southern California, we work for you—not the insurance company. Here’s how we can assist with your claims for residential and commercial properties:
We communicate with your insurance provider on your behalf, making sure that all necessary information is submitted correctly and promptly. While it’s possible to handle a theft claim on your own, having a public adjuster on your side ensures the complexities of the insurance policy are understood, and your interests are protected.
From filing your initial theft claim to negotiating the settlement, we are with you at every stage (even for complex claims). We handle the paperwork, attend inspections with field scoping agents, and make sure the insurance company follows through on their commitments.
Our team at Excel Adjusters supports you through every step of the theft or vandalism claim process. We ensure your claim is handled in full compliance with your policy’s terms and California’s Fair Claims Settlement Practices Regulations. Our goal is to help you recover the maximum benefits you are entitled to under your coverage.
Let us advocate for you and handle the complexities of your theft or vandalism claim while you focus on restoring your property..
At Excel Adjusters we charge a small percentage based on what we settled for our policyholders. If there is no recovery amount on your claim, then we do not charge any expenses or fees. We also offer free consultations and guidance on your claim.
If your commercial property has experienced theft and you need to file a theft claim for stolen property, we can help.
Under the regulation of the State Department of Insurance, you have the right to receive a fair adjustment on a claim. The insurance company is obligated to compensate you for your losses. You have no obligation to accept a low-ball offer and/or delays in processing your claim. Our team at Excel Adjusters can help protect you, the policyholder, and uphold the insurance company’s obligation to make proper payments where liability is reasonably clear.
For the attention and devotion your case deserves, contact us for a free consultation to discuss your particular circumstances with your theft claim.
*According to the Insurance Information Institute
