Understanding the Role of a Public Adjuster in Insurance Claims

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What is a Public Adjuster?

A public adjuster is a licensed professional who represents policyholders, like you, in the insurance claims process. Their goal is to help you file and negotiate a claim to ensure you receive the highest settlement possible. Unlike the insurance company adjuster, who works to minimize payouts, public insurance adjusters work solely for you, handling everything from assessing damages to negotiating with your insurance company.

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Which Types of Claims Can Public Adjusters Help With?

Public adjusters can assist with many types of claims. Some common examples include:

  • Property Damage: Whether from a storm, fire or smoke, wildfire, marijuana, water damage, theft, and/or vandalism, public adjusters can help assess and document the extent of the damage.
  • Business Interruption Claims: If your business suffers losses due to unexpected interruptions, a public adjuster will help you file for the maximum compensation.
  • Natural Disasters: In the event of widespread damage due to hurricanes, earthquakes, or floods, public adjusters are invaluable in making sure your insurance claim is fully accounted for (as long as damages from these disasters are included in your insurance policy).
  • Complex Claims: Claims that involve significant damage or multiple parties can be hard to navigate. Public adjusters specialize in complex insurance policies and claims.
Roles of Licensed Public Adjuster After Natural Disaster

When Should I Hire a Public Adjuster?

It’s a good idea to contact a public adjuster as soon as you realize you need to file an insurance claim. The earlier they are involved in the process, the better they can advocate for your interests.

After contacting a public adjuster, they will review your insurance policy, evaluate the damage that occurred, and handle all communications with the insurance company’s adjusters.

If you've already filed a claim and aren’t happy with the settlement offer, it’s not too late to hire a public adjuster. They can step in at any point to help negotiate a better payout.

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6 Ways Public Adjusters Help With Your Insurance Claims

Licensed public adjusters can significantly help with your insurance claims. As mentioned, unlike insurance company adjusters who work for the insurance company, a public insurance adjuster will advocate on your behalf every step of the way during the claims process:

  1. Review Your Insurance Policy: Public adjusters thoroughly analyze your insurance coverage to ensure that all eligible areas of compensation are being pursued.
  2. Handle the Claims Process: They streamline the often complex and time-consuming claims process, handling everything from start to finish.
  3. Accurately Assess Damage: A public claims adjuster conducts an independent investigation to determine the true extent of damage, often catching details overlooked by the insurance company’s adjusters.
  4. Negotiate with the Insurance Company: Public adjusters handle negotiations, ensuring that you receive the maximum claim payout for your loss.
  5. Avoid Delays and Mistakes: Public adjusters know the ins and outs of the insurance claims process, which helps you avoid common pitfalls that could delay your settlement.
  6. Maximize Your Settlement: The ultimate goal of a public adjuster is to ensure you get the highest possible payout based on your insurance policy.

Get Help with Your Insurance Claim

Dealing with the insurance claim process can be stressful, especially if the insurance company's adjusters aren’t valuing your losses correctly. Our team at Excel Adjusters can take the stress off your plate and make sure you get the compensation you deserve. Whether you're facing a property insurance claim or a business interruption claim, a public adjuster is your advocate throughout the claims process.

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